Key Takeaways

  • 25 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (8).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
25 Total complaints
100.0% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against Bay Countryconsumer Finance,Inc. break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 8 32.0%
Payday loan, title loan, or personal loan 7 28.0%
Credit reporting or other personal consumer reports 4 16.0%
Credit reporting, credit repair services, or other personal consumer reports 2 8.0%
Debt collection 2 8.0%
Mortgage 1 4.0%
Vehicle loan or lease 1 4.0%

Most Common Issues

These are the specific issues consumers most frequently report about Bay Countryconsumer Finance,Inc..

Struggling to pay your loan 5
Charged fees or interest you didn't expect 4
Improper use of your report 4
Loan payment wasn't credited to your account 3
Problem with the payoff process at the end of the loan 2
Communication tactics 1
Incorrect information on your report 1
Problem with a company's investigation into an existing problem 1
Took or threatened to take negative or legal action 1
Trouble during payment process 1

Company Response Breakdown

When consumers file complaints, Bay Countryconsumer Finance,Inc. responds in one of several ways. The breakdown below shows how Bay Countryconsumer Finance,Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 24 96%
Closed with non-monetary relief 1 4%

Complaints by State

Top states where consumers have filed complaints against Bay Countryconsumer Finance,Inc..

State Complaints
Maryland 25

Your Rights

What to do if you have a complaint against Bay Countryconsumer Finance,Inc.

  1. Contact Bay Countryconsumer Finance,Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Bay Countryconsumer Finance,Inc. have?

    Bay Countryconsumer Finance,Inc. has 25 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Bay Countryconsumer Finance,Inc.?

    The most common issue reported is Struggling to pay your loan with 5 complaints.

  • How do I file a complaint against Bay Countryconsumer Finance,Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Bay Countryconsumer Finance,Inc. respond to complaints on time?

    Bay Countryconsumer Finance,Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.