Maryland Consumer Complaints
Consumers in Maryland have filed 365,611 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 365,611 total complaints from Maryland.
- 59.2 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in Maryland
Financial product categories with the most complaints from Maryland consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 229,413 | 62.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 53,906 | 14.7% |
| Debt collection | 23,767 | 6.5% |
| Mortgage | 16,337 | 4.5% |
| Checking or savings account | 9,394 | 2.6% |
| Credit card | 7,393 | 2.0% |
| Credit card or prepaid card | 5,129 | 1.4% |
| Credit reporting | 3,882 | 1.1% |
| Money transfer, virtual currency, or money service | 3,835 | 1.0% |
| Student loan | 3,665 | 1.0% |
| Bank account or service | 2,799 | 0.8% |
| Vehicle loan or lease | 2,623 | 0.7% |
| Consumer Loan | 1,041 | 0.3% |
| Payday loan, title loan, or personal loan | 777 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 676 | 0.2% |
| Prepaid card | 412 | 0.1% |
| Debt or credit management | 212 | 0.1% |
| Money transfers | 169 | 0.0% |
| Payday loan | 152 | 0.0% |
| Other financial service | 28 | 0.0% |
Most-Complained-About Companies in Maryland
These companies receive the most complaints from consumers in Maryland.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 96,128 |
| TransUnion Intermediate Holdings, Inc. | 93,178 |
| Experian Information Solutions Inc. | 83,427 |
| Bank of America, National Association | 5,553 |
| Capital One Financial Corporation | 4,938 |
| Wells Fargo & Company | 4,603 |
| Citibank, N.A. | 3,269 |
| JPMorgan Chase & Co. | 3,012 |
| Navy Federal Credit Union | 2,628 |
| Synchrony Financial | 1,921 |
| PNC Bank N.A. | 1,835 |
| Resurgent Capital Services L.P. | 1,517 |
| M&t Bank Corporation | 1,485 |
| Block, Inc. | 1,478 |
| Ocwen Financial Corporation | 1,437 |
| Truist Financial Corporation | 1,434 |
| Portfolio Recovery Associates, LLC | 1,318 |
| Encore Capital Group Inc. | 1,302 |
| Lexisnexis | 1,302 |
| Navient Solutions, LLC. | 1,274 |
| American Express Company | 1,224 |
| Discover Bank | 1,132 |
| CBC Companies, Inc. | 1,113 |
| Bread Financial Holdings, Inc. | 1,093 |
| TD Bank US Holding Company | 1,012 |
Common Issues in Maryland
File a Complaint in Maryland
If you're having an issue with a financial company in Maryland, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Maryland Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Maryland
Frequently Asked Questions
-
How many consumer complaints have been filed in Maryland?
365,611 consumer complaints from Maryland have been filed with the CFPB. This represents a per-capita rate of 59.2 complaints per 1,000 residents.
-
What is the most common complaint in Maryland?
The most common product category for complaints in Maryland is Credit reporting or other personal consumer reports with 229,413 complaints.
-
Which company gets the most complaints in Maryland?
Equifax, Inc. leads with 96,128 complaints from Maryland consumers. View their full complaint profile.
-
How do I file a consumer complaint in Maryland?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Maryland Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.