Key Takeaways

  • 50 total complaints on file with the CFPB.
  • Most complaints are about Vehicle loan or lease (21).
  • Timely response rate: 96.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
50 Total complaints
96.0% Timely response rate
0.0% Consumer disputed rate
Vehicle loan or lease Most common product

Complaints by Product

The following table shows how complaints against Auto Advantage Finance, LLC break down by financial product category.

Product Complaints % of Total
Vehicle loan or lease 21 42.0%
Credit reporting or other personal consumer reports 9 18.0%
Credit reporting, credit repair services, or other personal consumer reports 9 18.0%
Debt collection 7 14.0%
Consumer Loan 3 6.0%
Payday loan, title loan, or personal loan 1 2.0%

Most Common Issues

These are the specific issues consumers most frequently report about Auto Advantage Finance, LLC.

Incorrect information on your report 13
Managing the loan or lease 8
Struggling to pay your loan 6
Took or threatened to take negative or legal action 4
Problem with a credit reporting company's investigation into an existing problem 3
Written notification about debt 3
Improper use of your report 2
Problems at the end of the loan or lease 2
Repossession 2
Credit monitoring or identity theft protection services 1

Company Response Breakdown

When consumers file complaints, Auto Advantage Finance, LLC responds in one of several ways. The breakdown below shows how Auto Advantage Finance, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 50 100%

Complaints by State

Top states where consumers have filed complaints against Auto Advantage Finance, LLC.

State Complaints
Oklahoma 42
Texas 4
Florida 1
Georgia 1
Kansas 1

Your Rights

What to do if you have a complaint against Auto Advantage Finance, LLC

  1. Contact Auto Advantage Finance, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Auto Advantage Finance, LLC have?

    Auto Advantage Finance, LLC has 50 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Auto Advantage Finance, LLC?

    The most common issue reported is Incorrect information on your report with 13 complaints.

  • How do I file a complaint against Auto Advantage Finance, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Auto Advantage Finance, LLC respond to complaints on time?

    Auto Advantage Finance, LLC has a 96.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.