Texas Consumer Complaints
Consumers in Texas have filed 1,915,242 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 1,915,242 total complaints from Texas.
- 62.8 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in Texas
Financial product categories with the most complaints from Texas consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 1,333,547 | 69.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 251,226 | 13.1% |
| Debt collection | 158,166 | 8.3% |
| Credit card | 32,735 | 1.7% |
| Checking or savings account | 29,813 | 1.6% |
| Mortgage | 27,584 | 1.4% |
| Credit reporting | 16,212 | 0.8% |
| Money transfer, virtual currency, or money service | 15,799 | 0.8% |
| Credit card or prepaid card | 14,858 | 0.8% |
| Vehicle loan or lease | 8,781 | 0.5% |
| Student loan | 8,522 | 0.4% |
| Bank account or service | 5,177 | 0.3% |
| Payday loan, title loan, personal loan, or advance loan | 3,404 | 0.2% |
| Payday loan, title loan, or personal loan | 3,089 | 0.2% |
| Consumer Loan | 2,803 | 0.1% |
| Prepaid card | 1,494 | 0.1% |
| Debt or credit management | 870 | 0.0% |
| Payday loan | 697 | 0.0% |
| Money transfers | 401 | 0.0% |
| Other financial service | 64 | 0.0% |
Most-Complained-About Companies in Texas
These companies receive the most complaints from consumers in Texas.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 549,704 |
| TransUnion Intermediate Holdings, Inc. | 541,678 |
| Experian Information Solutions Inc. | 477,407 |
| Capital One Financial Corporation | 14,276 |
| JPMorgan Chase & Co. | 14,155 |
| Wells Fargo & Company | 13,618 |
| Bank of America, National Association | 12,202 |
| Citibank, N.A. | 9,486 |
| Resurgent Capital Services L.P. | 7,777 |
| Block, Inc. | 6,999 |
| Synchrony Financial | 6,937 |
| Portfolio Recovery Associates, LLC | 6,913 |
| Encore Capital Group Inc. | 6,893 |
| CBC Companies, Inc. | 5,966 |
| CL Holdings LLC | 5,816 |
| Navy Federal Credit Union | 5,098 |
| Lexisnexis | 4,929 |
| American Express Company | 4,173 |
| Early Warning Services, LLC | 4,049 |
| National Credit Systems,Inc. | 3,935 |
| Bread Financial Holdings, Inc. | 3,816 |
| Discover Bank | 3,602 |
| Transworld Systems Inc. | 3,354 |
| Navient Solutions, LLC. | 2,856 |
| I.C. System, Inc. | 2,850 |
Common Issues in Texas
File a Complaint in Texas
If you're having an issue with a financial company in Texas, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Texas Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Texas
Frequently Asked Questions
-
How many consumer complaints have been filed in Texas?
1,915,242 consumer complaints from Texas have been filed with the CFPB. This represents a per-capita rate of 62.8 complaints per 1,000 residents.
-
What is the most common complaint in Texas?
The most common product category for complaints in Texas is Credit reporting or other personal consumer reports with 1,333,547 complaints.
-
Which company gets the most complaints in Texas?
Equifax, Inc. leads with 549,704 complaints from Texas consumers. View their full complaint profile.
-
How do I file a consumer complaint in Texas?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Texas Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.