Texas Consumer Complaints
Consumers in Texas have filed 2,080,076 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 2,080,076 total complaints from Texas.
- 68.2 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Texas
Financial product categories with the most complaints from Texas consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 1,486,180 | 71.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 251,226 | 12.1% |
| Debt collection | 166,019 | 8.0% |
| Credit card | 33,935 | 1.6% |
| Checking or savings account | 30,925 | 1.5% |
| Mortgage | 28,109 | 1.4% |
| Money transfer, virtual currency, or money service | 16,315 | 0.8% |
| Credit reporting | 16,212 | 0.8% |
| Credit card or prepaid card | 14,858 | 0.7% |
| Vehicle loan or lease | 9,134 | 0.4% |
| Student loan | 8,750 | 0.4% |
| Bank account or service | 5,177 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 3,702 | 0.2% |
| Payday loan, title loan, or personal loan | 3,089 | 0.1% |
| Consumer Loan | 2,803 | 0.1% |
| Prepaid card | 1,554 | 0.1% |
| Debt or credit management | 926 | 0.0% |
| Payday loan | 697 | 0.0% |
| Money transfers | 401 | 0.0% |
| Other financial service | 64 | 0.0% |
Most-Complained-About Companies in Texas
These companies receive the most complaints from consumers in Texas.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 599,857 |
| Equifax, Inc. | 593,673 |
| Experian Information Solutions Inc. | 523,414 |
| Capital One Financial Corporation | 14,857 |
| JPMorgan Chase & Co. | 14,594 |
| Wells Fargo & Company | 13,995 |
| Bank of America, National Association | 12,566 |
| Citibank, N.A. | 9,821 |
| Resurgent Capital Services L.P. | 8,279 |
| Encore Capital Group Inc. | 7,401 |
| Portfolio Recovery Associates, LLC | 7,379 |
| Synchrony Financial | 7,185 |
| Block, Inc. | 7,177 |
| CL Holdings LLC | 6,521 |
| CBC Companies, Inc. | 6,160 |
| Lexisnexis | 5,562 |
| Navy Federal Credit Union | 5,316 |
| American Express Company | 4,369 |
| National Credit Systems,Inc. | 4,198 |
| Early Warning Services, LLC | 4,133 |
| Bread Financial Holdings, Inc. | 4,006 |
| Discover Bank | 3,602 |
| Transworld Systems Inc. | 3,542 |
| I.C. System, Inc. | 3,026 |
| National Credit Adjusters, LLC | 2,965 |
Common Issues in Texas
File a Complaint in Texas
If you're having an issue with a financial company in Texas, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Texas Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Texas
Frequently Asked Questions
-
How many consumer complaints have been filed in Texas?
2,080,076 consumer complaints from Texas have been filed with the CFPB. This represents a per-capita rate of 68.2 complaints per 1,000 residents.
-
What is the most common complaint in Texas?
The most common product category for complaints in Texas is Credit reporting or other personal consumer reports with 1,486,180 complaints.
-
Which company gets the most complaints in Texas?
TransUnion Intermediate Holdings, Inc. leads with 599,857 complaints from Texas consumers. View their full complaint profile.
-
How do I file a consumer complaint in Texas?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Texas Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.