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FreeNetLaw Consumer Legal Reference

PDQ Check Exchange LC Consumer Complaints

PDQ Check Exchange LC has received 28 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.

Data last updated: Apr 16, 2026

Key Takeaways

  • 28 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (11).
  • Timely response rate: 92.9%.
  • Consumer disputed rate: 0.0% of resolved complaints.
28 Total complaints
92.9% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against PDQ Check Exchange LC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 11 39.3%
Debt collection 9 32.1%
Payday loan, title loan, or personal loan 8 28.6%

Most Common Issues

These are the specific issues consumers most frequently report about PDQ Check Exchange LC.

Struggling to pay your loan 7
Took or threatened to take negative or legal action 5
Problem with the payoff process at the end of the loan 4
Charged fees or interest you didn't expect 3
Can't stop withdrawals from your bank account 2
Communication tactics 2
Electronic communications 1
Money was taken from your bank account on the wrong day or for the wrong amount 1
Problem with additional add-on products or services 1
Threatened to contact someone or share information improperly 1

Company Response Breakdown

When consumers file complaints, PDQ Check Exchange LC responds in one of several ways. The breakdown below shows how PDQ Check Exchange LC has resolved complaints.

Response Count Percentage
Closed with explanation 28 100%

Complaints by State

Top states where consumers have filed complaints against PDQ Check Exchange LC.

State Complaints
Utah 25
California 1
North Carolina 1

Your Rights

What to do if you have a complaint against PDQ Check Exchange LC

  1. Contact PDQ Check Exchange LC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does PDQ Check Exchange LC have?

    PDQ Check Exchange LC has 28 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about PDQ Check Exchange LC?

    The most common issue reported is Struggling to pay your loan with 7 complaints.

  • How do I file a complaint against PDQ Check Exchange LC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does PDQ Check Exchange LC respond to complaints on time?

    PDQ Check Exchange LC has a 92.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice. The information on this site is not a substitute for consultation with a licensed attorney. Laws vary by jurisdiction and change frequently. Always verify information with official sources and consult a qualified attorney for advice about your specific situation.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.