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Professional Choice Recovery, Inc. Consumer Complaints

Professional Choice Recovery, Inc. has received 42 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.

Data last updated: Apr 16, 2026

Key Takeaways

  • 42 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (38).
  • Timely response rate: 97.6%.
  • Consumer disputed rate: 40.0% of resolved complaints.
42 Total complaints
97.6% Timely response rate
40.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Professional Choice Recovery, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 38 90.5%
Credit reporting or other personal consumer reports 4 9.5%

Most Common Issues

These are the specific issues consumers most frequently report about Professional Choice Recovery, Inc..

Communication tactics 9
Written notification about debt 9
False statements or representation 6
Attempts to collect debt not owed 4
Incorrect information on your report 4
Threatened to contact someone or share information improperly 4
Took or threatened to take negative or legal action 3
Cont'd attempts collect debt not owed 2
Taking/threatening an illegal action 1

Company Response Breakdown

When consumers file complaints, Professional Choice Recovery, Inc. responds in one of several ways. The breakdown below shows how Professional Choice Recovery, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 39 92.9%
Closed 2 4.8%
Closed with monetary relief 1 2.4%

Complaints by State

Top states where consumers have filed complaints against Professional Choice Recovery, Inc..

State Complaints
Nebraska 34
Nevada 5
California 1
North Carolina 1
Oklahoma 1

Your Rights

What to do if you have a complaint against Professional Choice Recovery, Inc.

  1. Contact Professional Choice Recovery, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Professional Choice Recovery, Inc. have?

    Professional Choice Recovery, Inc. has 42 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Professional Choice Recovery, Inc.?

    The most common issue reported is Communication tactics with 9 complaints.

  • How do I file a complaint against Professional Choice Recovery, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Professional Choice Recovery, Inc. respond to complaints on time?

    Professional Choice Recovery, Inc. has a 97.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice. The information on this site is not a substitute for consultation with a licensed attorney. Laws vary by jurisdiction and change frequently. Always verify information with official sources and consult a qualified attorney for advice about your specific situation.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.