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FreeNetLaw Consumer Legal Reference

Robocall and Telemarketing Laws in Massachusetts

Your rights against unwanted robocalls and telemarketing in Massachusetts. Includes state-specific protections beyond the federal TCPA and Do Not Call Registry.

Data last updated: Jan 15, 2025

Key Takeaways

  • State Do Not Call list: Yes.
  • Private right of action: Yes.
  • Penalties: Up to $11,000 per violation under the Massachusetts Consumer Protection Act (Chapter 93A)..
  • Enforcement: Massachusetts Attorney General's Office.
Yes State DNC list
Yes Private right of action
Up to $11,000 per violation under the Massachusetts Consumer Protection Act (Chapter 93A). State penalties

Massachusetts Telemarketing Laws

  • State Do Not Call listAvailable
  • RegisterState DNC registration
  • State TCPA equivalentMassachusetts Telemarketing Regulations (201 CMR 8.00)
  • PenaltiesUp to $11,000 per violation under the Massachusetts Consumer Protection Act (Chapter 93A).
  • Private right of actionYes — you can sue
  • Statutory damages$500–$1,500 under TCPA. Chapter 93A allows treble damages and attorney fees for willful violations.
  • Enforcement agencyMassachusetts Attorney General's Office

Enforcement

Massachusetts AG has been aggressive in pursuing robocall enforcement, including actions against lead generators and telemarketing companies.

How to Stop Robocalls in Massachusetts

  • Register on both the National and Massachusetts Do Not Call lists.
  • Massachusetts Chapter 93A provides strong consumer protections—document all unwanted calls.
  • Use call-blocking apps and carrier filtering.
  • Report violations to the Massachusetts AG and the FTC.

Federal Protections

In addition to Massachusetts law, you are protected by the federal Telephone Consumer Protection Act (TCPA), which provides $500-$1,500 per illegal robocall, and the National Do Not Call Registry at donotcall.gov.

Related Resources

Massachusetts Attorney General's Office

Frequently Asked Questions

  • Does Massachusetts have its own Do Not Call list?

    Yes. Massachusetts maintains a state Do Not Call registry.

  • What makes Massachusetts robocall laws strong?

    Chapter 93A of the Massachusetts Consumer Protection Act provides treble damages and attorney fees for willful violations, making it one of the strongest consumer protection laws in the country.

  • Can I recover treble damages for robocalls?

    Yes. Under Chapter 93A, if you send a demand letter and the violation is willful, you may recover up to three times your actual damages plus attorney fees.

Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice. The information on this site is not a substitute for consultation with a licensed attorney. Laws vary by jurisdiction and change frequently. Always verify information with official sources and consult a qualified attorney for advice about your specific situation.

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