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AutoMoney, Inc. Consumer Complaints

AutoMoney, Inc. has received 45 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.

Data last updated: Jun 1, 2026

Key Takeaways

  • 45 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (22).
  • Timely response rate: 44.4%.
  • Consumer disputed rate: 0.0% of resolved complaints.
45 Total complaints
44.4% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against AutoMoney, Inc. break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 22 48.9%
Payday loan, title loan, or personal loan 9 20.0%
Consumer Loan 7 15.6%
Debt collection 5 11.1%
Debt or credit management 1 2.2%
Vehicle loan or lease 1 2.2%

Most Common Issues

These are the specific issues consumers most frequently report about AutoMoney, Inc..

Vehicle was repossessed or sold the vehicle 8
Charged fees or interest you didn't expect 7
Struggling to pay your loan 7
Problem with the payoff process at the end of the loan 5
Charged fees or interest I didn't expect 3
Communication tactics 3
Loan payment wasn't credited to your account 3
Applied for loan/did not receive money 1
Didn't provide services promised 1
Managing the loan or lease 1

Company Response Breakdown

When consumers file complaints, AutoMoney, Inc. responds in one of several ways. The breakdown below shows how AutoMoney, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 27 60%
Untimely response 18 40%

Complaints by State

Top states where consumers have filed complaints against AutoMoney, Inc..

State Complaints
South Carolina 34
Georgia 7
North Carolina 3
Rhode Island 1

Your Rights

What to do if you have a complaint against AutoMoney, Inc.

  1. Contact AutoMoney, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does AutoMoney, Inc. have?

    AutoMoney, Inc. has 45 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about AutoMoney, Inc.?

    The most common issue reported is Vehicle was repossessed or sold the vehicle with 8 complaints.

  • How do I file a complaint against AutoMoney, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does AutoMoney, Inc. respond to complaints on time?

    AutoMoney, Inc. has a 44.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice. The information on this site is not a substitute for consultation with a licensed attorney. Laws vary by jurisdiction and change frequently. Always verify information with official sources and consult a qualified attorney for advice about your specific situation.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.