South Carolina Consumer Complaints
Consumers in South Carolina have filed 309,666 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 309,666 total complaints from South Carolina.
- 57.6 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in South Carolina
Financial product categories with the most complaints from South Carolina consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 209,778 | 67.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 45,157 | 14.6% |
| Debt collection | 24,762 | 8.0% |
| Mortgage | 5,856 | 1.9% |
| Checking or savings account | 5,134 | 1.7% |
| Credit card | 3,482 | 1.1% |
| Money transfer, virtual currency, or money service | 3,253 | 1.1% |
| Credit card or prepaid card | 2,446 | 0.8% |
| Credit reporting | 2,225 | 0.7% |
| Vehicle loan or lease | 1,935 | 0.6% |
| Student loan | 1,877 | 0.6% |
| Bank account or service | 871 | 0.3% |
| Payday loan, title loan, or personal loan | 825 | 0.3% |
| Payday loan, title loan, personal loan, or advance loan | 714 | 0.2% |
| Consumer Loan | 652 | 0.2% |
| Prepaid card | 295 | 0.1% |
| Debt or credit management | 235 | 0.1% |
| Payday loan | 93 | 0.0% |
| Money transfers | 62 | 0.0% |
| Other financial service | 14 | 0.0% |
Most-Complained-About Companies in South Carolina
These companies receive the most complaints from consumers in South Carolina.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 85,916 |
| TransUnion Intermediate Holdings, Inc. | 84,370 |
| Experian Information Solutions Inc. | 72,340 |
| Wells Fargo & Company | 2,833 |
| CBC Companies, Inc. | 2,476 |
| Capital One Financial Corporation | 2,225 |
| Bank of America, National Association | 2,169 |
| Block, Inc. | 2,039 |
| Navy Federal Credit Union | 1,707 |
| CL Holdings LLC | 1,528 |
| Resurgent Capital Services L.P. | 1,481 |
| JPMorgan Chase & Co. | 1,405 |
| Encore Capital Group Inc. | 1,362 |
| Synchrony Financial | 1,313 |
| Citibank, N.A. | 1,306 |
| Portfolio Recovery Associates, LLC | 1,304 |
| National Credit Systems,Inc. | 746 |
| Truist Financial Corporation | 733 |
| Bread Financial Holdings, Inc. | 684 |
| CCS Financial Services, Inc. | 668 |
| I.C. System, Inc. | 652 |
| Navient Solutions, LLC. | 638 |
| Discover Bank | 630 |
| American Express Company | 613 |
| Lexisnexis | 594 |
Common Issues in South Carolina
File a Complaint in South Carolina
If you're having an issue with a financial company in South Carolina, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- South Carolina Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in South Carolina
Frequently Asked Questions
-
How many consumer complaints have been filed in South Carolina?
309,666 consumer complaints from South Carolina have been filed with the CFPB. This represents a per-capita rate of 57.6 complaints per 1,000 residents.
-
What is the most common complaint in South Carolina?
The most common product category for complaints in South Carolina is Credit reporting or other personal consumer reports with 209,778 complaints.
-
Which company gets the most complaints in South Carolina?
Equifax, Inc. leads with 85,916 complaints from South Carolina consumers. View their full complaint profile.
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How do I file a consumer complaint in South Carolina?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the South Carolina Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.