Key Takeaways

  • 32,813 total complaints from Rhode Island.
  • 29.9 complaints per 1,000 residents.
  • Top complaint category: Credit reporting or other personal consumer reports.
  • Most-complained-about company: TransUnion Intermediate Holdings, Inc..
32,813 Total complaints
29.9 Per 1,000 residents
1,095,962 State population
20 Product categories

Complaints by Product in Rhode Island

Financial product categories with the most complaints from Rhode Island consumers. Click a product to see the detailed breakdown for this state.

Product Complaints % of Total
Credit reporting or other personal consumer reports 20,924 63.8%
Credit reporting, credit repair services, or other personal consumer reports 3,207 9.8%
Debt collection 2,372 7.2%
Mortgage 1,478 4.5%
Credit card 1,030 3.1%
Checking or savings account 956 2.9%
Credit card or prepaid card 714 2.2%
Student loan 408 1.2%
Bank account or service 388 1.2%
Money transfer, virtual currency, or money service 369 1.1%
Credit reporting 307 0.9%
Vehicle loan or lease 247 0.8%
Consumer Loan 114 0.3%
Payday loan, title loan, personal loan, or advance loan 69 0.2%
Payday loan, title loan, or personal loan 68 0.2%
Prepaid card 68 0.2%
Payday loan 45 0.1%
Debt or credit management 26 0.1%
Money transfers 15 0.0%
Other financial service 8 0.0%

Most-Complained-About Companies in Rhode Island

These companies receive the most complaints from consumers in Rhode Island.

Common Issues in Rhode Island

Incorrect information on your report 13,168
Improper use of your report 7,515
Problem with a company's investigation into an existing problem 2,575
Attempts to collect debt not owed 949
Problem with a credit reporting company's investigation into an existing problem 905
Managing an account 567
Written notification about debt 457
Trouble during payment process 401
Problem with a purchase shown on your statement 326
Loan servicing, payments, escrow account 312

File a Complaint in Rhode Island

If you're having an issue with a financial company in Rhode Island, you have several options:

Frequently Asked Questions

  • How many consumer complaints have been filed in Rhode Island?

    32,813 consumer complaints from Rhode Island have been filed with the CFPB. This represents a per-capita rate of 29.9 complaints per 1,000 residents.

  • What is the most common complaint in Rhode Island?

    The most common product category for complaints in Rhode Island is Credit reporting or other personal consumer reports with 20,924 complaints.

  • Which company gets the most complaints in Rhode Island?

    TransUnion Intermediate Holdings, Inc. leads with 7,991 complaints from Rhode Island consumers. View their full complaint profile.

  • How do I file a consumer complaint in Rhode Island?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Rhode Island Attorney General's consumer protection division.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.