Kentucky Housing Corporation Consumer Complaints
Kentucky Housing Corporation has received 58 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 58 total complaints on file with the CFPB.
- Most complaints are about Mortgage (47).
- Timely response rate: 89.7%.
- Consumer disputed rate: 28.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against Kentucky Housing Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Mortgage | 47 | 81.0% |
| Credit reporting or other personal consumer reports | 9 | 15.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 2 | 3.4% |
Most Common Issues
These are the specific issues consumers most frequently report about Kentucky Housing Corporation.
Company Response Breakdown
When consumers file complaints, Kentucky Housing Corporation responds in one of several ways. The breakdown below shows how Kentucky Housing Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 55 | 94.8% |
| Closed with non-monetary relief | 2 | 3.4% |
| Closed with monetary relief | 1 | 1.7% |
Complaints by State
Top states where consumers have filed complaints against Kentucky Housing Corporation.
| State | Complaints |
|---|---|
| Kentucky | 55 |
| Illinois | 1 |
| Pennsylvania | 1 |
Your Rights
What to do if you have a complaint against Kentucky Housing Corporation
- Contact Kentucky Housing Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Kentucky Housing Corporation have?
Kentucky Housing Corporation has 58 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Kentucky Housing Corporation?
The most common issue reported is Trouble during payment process with 20 complaints.
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How do I file a complaint against Kentucky Housing Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Kentucky Housing Corporation respond to complaints on time?
Kentucky Housing Corporation has a 89.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.