Pennsylvania Consumer Complaints
Consumers in Pennsylvania have filed 621,493 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 621,493 total complaints from Pennsylvania.
- 47.9 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in Pennsylvania
Financial product categories with the most complaints from Pennsylvania consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 385,134 | 62.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 119,482 | 19.2% |
| Debt collection | 38,928 | 6.3% |
| Mortgage | 15,614 | 2.5% |
| Checking or savings account | 14,041 | 2.3% |
| Credit card | 11,849 | 1.9% |
| Credit card or prepaid card | 8,379 | 1.3% |
| Student loan | 6,428 | 1.0% |
| Money transfer, virtual currency, or money service | 5,653 | 0.9% |
| Credit reporting | 4,446 | 0.7% |
| Bank account or service | 3,698 | 0.6% |
| Vehicle loan or lease | 3,431 | 0.6% |
| Consumer Loan | 1,152 | 0.2% |
| Payday loan, title loan, or personal loan | 946 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 944 | 0.2% |
| Prepaid card | 622 | 0.1% |
| Debt or credit management | 343 | 0.1% |
| Money transfers | 193 | 0.0% |
| Payday loan | 163 | 0.0% |
| Other financial service | 45 | 0.0% |
Most-Complained-About Companies in Pennsylvania
These companies receive the most complaints from consumers in Pennsylvania.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 169,001 |
| TransUnion Intermediate Holdings, Inc. | 168,852 |
| Experian Information Solutions Inc. | 151,223 |
| Capital One Financial Corporation | 6,386 |
| Wells Fargo & Company | 6,368 |
| Bank of America, National Association | 4,619 |
| Citibank, N.A. | 4,424 |
| JPMorgan Chase & Co. | 4,364 |
| PNC Bank N.A. | 3,994 |
| Synchrony Financial | 3,018 |
| Resurgent Capital Services L.P. | 2,947 |
| Citizens Financial Group, Inc. | 2,865 |
| Encore Capital Group Inc. | 2,572 |
| Portfolio Recovery Associates, LLC | 2,530 |
| TD Bank US Holding Company | 2,267 |
| Block, Inc. | 2,189 |
| Bread Financial Holdings, Inc. | 2,128 |
| Navient Solutions, LLC. | 2,098 |
| Discover Bank | 2,009 |
| American Express Company | 1,740 |
| CL Holdings LLC | 1,663 |
| Ocwen Financial Corporation | 1,468 |
| CCS Financial Services, Inc. | 1,416 |
| Lexisnexis | 1,381 |
| Paypal Holdings, Inc | 1,361 |
Common Issues in Pennsylvania
File a Complaint in Pennsylvania
If you're having an issue with a financial company in Pennsylvania, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Pennsylvania Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Pennsylvania
Frequently Asked Questions
-
How many consumer complaints have been filed in Pennsylvania?
621,493 consumer complaints from Pennsylvania have been filed with the CFPB. This represents a per-capita rate of 47.9 complaints per 1,000 residents.
-
What is the most common complaint in Pennsylvania?
The most common product category for complaints in Pennsylvania is Credit reporting or other personal consumer reports with 385,134 complaints.
-
Which company gets the most complaints in Pennsylvania?
Equifax, Inc. leads with 169,001 complaints from Pennsylvania consumers. View their full complaint profile.
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How do I file a consumer complaint in Pennsylvania?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Pennsylvania Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.