Colorado Housing and Finance Authority Consumer Complaints
Colorado Housing and Finance Authority has received 142 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 142 total complaints on file with the CFPB.
- Most complaints are about Mortgage (126).
- Timely response rate: 95.1%.
- Consumer disputed rate: 8.3% of resolved complaints.
Complaints by Product
The following table shows how complaints against Colorado Housing and Finance Authority break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Mortgage | 126 | 88.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 11 | 7.7% |
| Debt collection | 3 | 2.1% |
| Credit reporting or other personal consumer reports | 2 | 1.4% |
Most Common Issues
These are the specific issues consumers most frequently report about Colorado Housing and Finance Authority.
Company Response Breakdown
When consumers file complaints, Colorado Housing and Finance Authority responds in one of several ways. The breakdown below shows how Colorado Housing and Finance Authority has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 141 | 99.3% |
| Closed with non-monetary relief | 1 | 0.7% |
Complaints by State
Top states where consumers have filed complaints against Colorado Housing and Finance Authority.
| State | Complaints |
|---|---|
| Colorado | 135 |
| Oregon | 3 |
| California | 1 |
| Florida | 1 |
| North Carolina | 1 |
| New York | 1 |
Your Rights
What to do if you have a complaint against Colorado Housing and Finance Authority
- Contact Colorado Housing and Finance Authority directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Colorado Housing and Finance Authority have?
Colorado Housing and Finance Authority has 142 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Colorado Housing and Finance Authority?
The most common issue reported is Struggling to pay mortgage with 50 complaints.
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How do I file a complaint against Colorado Housing and Finance Authority?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Colorado Housing and Finance Authority respond to complaints on time?
Colorado Housing and Finance Authority has a 95.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.