Gentry Finance Corporation Consumer Complaints
Gentry Finance Corporation has received 32 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 32 total complaints on file with the CFPB.
- Most complaints are about Debt collection (14).
- Timely response rate: 90.6%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Gentry Finance Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 14 | 43.8% |
| Payday loan, title loan, or personal loan | 9 | 28.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 5 | 15.6% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 6.3% |
| Credit reporting or other personal consumer reports | 1 | 3.1% |
| Payday loan | 1 | 3.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Gentry Finance Corporation.
Company Response Breakdown
When consumers file complaints, Gentry Finance Corporation responds in one of several ways. The breakdown below shows how Gentry Finance Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 30 | 93.8% |
| Untimely response | 2 | 6.3% |
Complaints by State
Top states where consumers have filed complaints against Gentry Finance Corporation.
| State | Complaints |
|---|---|
| Utah | 15 |
| Nevada | 4 |
| Texas | 4 |
| Alabama | 1 |
| Arizona | 1 |
| Georgia | 1 |
| Idaho | 1 |
| Louisiana | 1 |
| Oklahoma | 1 |
| South Dakota | 1 |
| Washington | 1 |
Your Rights
What to do if you have a complaint against Gentry Finance Corporation
- Contact Gentry Finance Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Gentry Finance Corporation have?
Gentry Finance Corporation has 32 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Gentry Finance Corporation?
The most common issue reported is Communication tactics with 7 complaints.
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How do I file a complaint against Gentry Finance Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Gentry Finance Corporation respond to complaints on time?
Gentry Finance Corporation has a 90.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.