Arizona Consumer Complaints
Consumers in Arizona have filed 237,417 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 237,417 total complaints from Arizona.
- 31.9 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Arizona
Financial product categories with the most complaints from Arizona consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 138,189 | 58.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 31,950 | 13.5% |
| Debt collection | 23,345 | 9.8% |
| Mortgage | 10,020 | 4.2% |
| Checking or savings account | 7,786 | 3.3% |
| Credit card | 6,444 | 2.7% |
| Credit card or prepaid card | 4,401 | 1.9% |
| Money transfer, virtual currency, or money service | 3,182 | 1.3% |
| Credit reporting | 2,805 | 1.2% |
| Student loan | 2,402 | 1.0% |
| Vehicle loan or lease | 1,974 | 0.8% |
| Bank account or service | 1,879 | 0.8% |
| Consumer Loan | 796 | 0.3% |
| Payday loan, title loan, personal loan, or advance loan | 715 | 0.3% |
| Payday loan, title loan, or personal loan | 710 | 0.3% |
| Prepaid card | 433 | 0.2% |
| Debt or credit management | 176 | 0.1% |
| Money transfers | 107 | 0.0% |
| Payday loan | 88 | 0.0% |
| Other financial service | 15 | 0.0% |
Most-Complained-About Companies in Arizona
These companies receive the most complaints from consumers in Arizona.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 56,545 |
| Equifax, Inc. | 56,457 |
| Experian Information Solutions Inc. | 52,208 |
| Wells Fargo & Company | 4,530 |
| JPMorgan Chase & Co. | 4,181 |
| Bank of America, National Association | 4,115 |
| Capital One Financial Corporation | 2,955 |
| Citibank, N.A. | 2,457 |
| Synchrony Financial | 1,679 |
| U.S. Bancorp | 1,302 |
| Encore Capital Group Inc. | 1,143 |
| American Express Company | 1,048 |
| Resurgent Capital Services L.P. | 1,010 |
| Portfolio Recovery Associates, LLC | 1,000 |
| Navient Solutions, LLC. | 964 |
| Block, Inc. | 900 |
| Bread Financial Holdings, Inc. | 806 |
| Discover Bank | 803 |
| Ocwen Financial Corporation | 801 |
| CL Holdings LLC | 800 |
| Lexisnexis | 769 |
| Paypal Holdings, Inc | 670 |
| Navy Federal Credit Union | 653 |
| Barclays Bank Delaware | 616 |
| Early Warning Services, LLC | 610 |
Common Issues in Arizona
File a Complaint in Arizona
If you're having an issue with a financial company in Arizona, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Arizona Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Arizona
Frequently Asked Questions
-
How many consumer complaints have been filed in Arizona?
237,417 consumer complaints from Arizona have been filed with the CFPB. This represents a per-capita rate of 31.9 complaints per 1,000 residents.
-
What is the most common complaint in Arizona?
The most common product category for complaints in Arizona is Credit reporting or other personal consumer reports with 138,189 complaints.
-
Which company gets the most complaints in Arizona?
TransUnion Intermediate Holdings, Inc. leads with 56,545 complaints from Arizona consumers. View their full complaint profile.
-
How do I file a consumer complaint in Arizona?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Arizona Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.