Louisiana Consumer Complaints
Consumers in Louisiana have filed 311,915 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 311,915 total complaints from Louisiana.
- 68.2 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in Louisiana
Financial product categories with the most complaints from Louisiana consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 220,489 | 70.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 47,289 | 15.2% |
| Debt collection | 20,682 | 6.6% |
| Mortgage | 4,647 | 1.5% |
| Checking or savings account | 3,717 | 1.2% |
| Credit card | 3,246 | 1.0% |
| Money transfer, virtual currency, or money service | 2,508 | 0.8% |
| Credit card or prepaid card | 1,796 | 0.6% |
| Credit reporting | 1,735 | 0.6% |
| Vehicle loan or lease | 1,555 | 0.5% |
| Student loan | 1,394 | 0.4% |
| Bank account or service | 704 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 641 | 0.2% |
| Payday loan, title loan, or personal loan | 527 | 0.2% |
| Consumer Loan | 421 | 0.1% |
| Prepaid card | 237 | 0.1% |
| Debt or credit management | 132 | 0.0% |
| Payday loan | 127 | 0.0% |
| Money transfers | 57 | 0.0% |
| Other financial service | 11 | 0.0% |
Most-Complained-About Companies in Louisiana
These companies receive the most complaints from consumers in Louisiana.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 92,933 |
| TransUnion Intermediate Holdings, Inc. | 90,618 |
| Experian Information Solutions Inc. | 76,694 |
| Capital One Financial Corporation | 3,300 |
| JPMorgan Chase & Co. | 2,050 |
| Block, Inc. | 1,501 |
| Resurgent Capital Services L.P. | 1,391 |
| CBC Companies, Inc. | 1,342 |
| Portfolio Recovery Associates, LLC | 1,186 |
| Encore Capital Group Inc. | 1,167 |
| Citibank, N.A. | 1,005 |
| CL Holdings LLC | 1,000 |
| Wells Fargo & Company | 978 |
| Synchrony Financial | 898 |
| Navy Federal Credit Union | 866 |
| Lexisnexis | 794 |
| Bank of America, National Association | 755 |
| Navient Solutions, LLC. | 564 |
| American Express Company | 562 |
| Kriya Capital, LLC | 548 |
| Bread Financial Holdings, Inc. | 535 |
| Early Warning Services, LLC | 535 |
| Regions Financial Corporation | 501 |
| CCS Financial Services, Inc. | 474 |
| I.C. System, Inc. | 458 |
Common Issues in Louisiana
File a Complaint in Louisiana
If you're having an issue with a financial company in Louisiana, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Louisiana Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Louisiana
Frequently Asked Questions
-
How many consumer complaints have been filed in Louisiana?
311,915 consumer complaints from Louisiana have been filed with the CFPB. This represents a per-capita rate of 68.2 complaints per 1,000 residents.
-
What is the most common complaint in Louisiana?
The most common product category for complaints in Louisiana is Credit reporting or other personal consumer reports with 220,489 complaints.
-
Which company gets the most complaints in Louisiana?
Equifax, Inc. leads with 92,933 complaints from Louisiana consumers. View their full complaint profile.
-
How do I file a consumer complaint in Louisiana?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Louisiana Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.