Alabama Consumer Complaints
Consumers in Alabama have filed 330,992 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 330,992 total complaints from Alabama.
- 64.8 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in Alabama
Financial product categories with the most complaints from Alabama consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 233,606 | 70.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 54,700 | 16.5% |
| Debt collection | 19,222 | 5.8% |
| Mortgage | 4,141 | 1.3% |
| Checking or savings account | 3,997 | 1.2% |
| Credit card | 2,941 | 0.9% |
| Money transfer, virtual currency, or money service | 2,633 | 0.8% |
| Credit card or prepaid card | 1,899 | 0.6% |
| Credit reporting | 1,832 | 0.6% |
| Student loan | 1,510 | 0.5% |
| Vehicle loan or lease | 1,452 | 0.4% |
| Bank account or service | 804 | 0.2% |
| Payday loan, title loan, or personal loan | 611 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 595 | 0.2% |
| Consumer Loan | 521 | 0.2% |
| Prepaid card | 218 | 0.1% |
| Debt or credit management | 150 | 0.0% |
| Payday loan | 107 | 0.0% |
| Money transfers | 38 | 0.0% |
| Other financial service | 14 | 0.0% |
Most-Complained-About Companies in Alabama
These companies receive the most complaints from consumers in Alabama.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 98,066 |
| TransUnion Intermediate Holdings, Inc. | 96,535 |
| Experian Information Solutions Inc. | 82,842 |
| Wells Fargo & Company | 2,286 |
| Block, Inc. | 1,792 |
| Capital One Financial Corporation | 1,788 |
| CBC Companies, Inc. | 1,640 |
| Lexisnexis | 1,603 |
| Resurgent Capital Services L.P. | 1,340 |
| CL Holdings LLC | 1,231 |
| Encore Capital Group Inc. | 1,085 |
| Portfolio Recovery Associates, LLC | 1,070 |
| Synchrony Financial | 1,036 |
| JPMorgan Chase & Co. | 949 |
| Regions Financial Corporation | 913 |
| Citibank, N.A. | 906 |
| Navy Federal Credit Union | 867 |
| Bank of America, National Association | 822 |
| CCS Financial Services, Inc. | 620 |
| Navient Solutions, LLC. | 605 |
| Bread Financial Holdings, Inc. | 593 |
| PNC Bank N.A. | 545 |
| National Credit Adjusters, LLC | 540 |
| I.C. System, Inc. | 525 |
| Discover Bank | 523 |
Common Issues in Alabama
File a Complaint in Alabama
If you're having an issue with a financial company in Alabama, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Alabama Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Alabama
Frequently Asked Questions
-
How many consumer complaints have been filed in Alabama?
330,992 consumer complaints from Alabama have been filed with the CFPB. This represents a per-capita rate of 64.8 complaints per 1,000 residents.
-
What is the most common complaint in Alabama?
The most common product category for complaints in Alabama is Credit reporting or other personal consumer reports with 233,606 complaints.
-
Which company gets the most complaints in Alabama?
Equifax, Inc. leads with 98,066 complaints from Alabama consumers. View their full complaint profile.
-
How do I file a consumer complaint in Alabama?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Alabama Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.