National Financial LLC Consumer Complaints
National Financial LLC has received 58 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 58 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, or personal loan (18).
- Timely response rate: 86.2%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against National Financial LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, or personal loan | 18 | 31.0% |
| Debt collection | 17 | 29.3% |
| Payday loan, title loan, personal loan, or advance loan | 17 | 29.3% |
| Payday loan | 3 | 5.2% |
| Consumer Loan | 2 | 3.4% |
| Credit reporting or other personal consumer reports | 1 | 1.7% |
Most Common Issues
These are the specific issues consumers most frequently report about National Financial LLC.
Company Response Breakdown
When consumers file complaints, National Financial LLC responds in one of several ways. The breakdown below shows how National Financial LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 52 | 89.7% |
| Closed with non-monetary relief | 5 | 8.6% |
| Closed with monetary relief | 1 | 1.7% |
Complaints by State
Top states where consumers have filed complaints against National Financial LLC.
| State | Complaints |
|---|---|
| Delaware | 34 |
| Maryland | 9 |
| Pennsylvania | 9 |
| New Jersey | 4 |
| Missouri | 1 |
| Utah | 1 |
Your Rights
What to do if you have a complaint against National Financial LLC
- Contact National Financial LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does National Financial LLC have?
National Financial LLC has 58 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about National Financial LLC?
The most common issue reported is Struggling to pay your loan with 15 complaints.
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How do I file a complaint against National Financial LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does National Financial LLC respond to complaints on time?
National Financial LLC has a 86.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.