Missouri Consumer Complaints
Consumers in Missouri have filed 166,179 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 166,179 total complaints from Missouri.
- 26.8 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Missouri
Financial product categories with the most complaints from Missouri consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 96,251 | 57.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 28,437 | 17.1% |
| Debt collection | 15,548 | 9.4% |
| Mortgage | 5,368 | 3.2% |
| Credit card | 3,781 | 2.3% |
| Checking or savings account | 3,721 | 2.2% |
| Credit card or prepaid card | 2,337 | 1.4% |
| Money transfer, virtual currency, or money service | 2,231 | 1.3% |
| Student loan | 1,994 | 1.2% |
| Credit reporting | 1,774 | 1.1% |
| Vehicle loan or lease | 1,455 | 0.9% |
| Bank account or service | 925 | 0.6% |
| Payday loan, title loan, or personal loan | 594 | 0.4% |
| Consumer Loan | 552 | 0.3% |
| Payday loan, title loan, personal loan, or advance loan | 551 | 0.3% |
| Prepaid card | 317 | 0.2% |
| Debt or credit management | 131 | 0.1% |
| Payday loan | 123 | 0.1% |
| Money transfers | 76 | 0.0% |
| Other financial service | 13 | 0.0% |
Most-Complained-About Companies in Missouri
These companies receive the most complaints from consumers in Missouri.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 42,441 |
| Equifax, Inc. | 41,132 |
| Experian Information Solutions Inc. | 37,357 |
| Bank of America, National Association | 1,942 |
| Capital One Financial Corporation | 1,799 |
| U.S. Bancorp | 1,511 |
| JPMorgan Chase & Co. | 1,319 |
| Citibank, N.A. | 1,300 |
| Block, Inc. | 1,211 |
| Wells Fargo & Company | 1,126 |
| Synchrony Financial | 967 |
| Lexisnexis | 794 |
| Resurgent Capital Services L.P. | 778 |
| Navient Solutions, LLC. | 718 |
| Portfolio Recovery Associates, LLC | 682 |
| Encore Capital Group Inc. | 678 |
| Discover Bank | 572 |
| CBC Companies, Inc. | 526 |
| American Express Company | 521 |
| Bread Financial Holdings, Inc. | 516 |
| Paypal Holdings, Inc | 506 |
| CL Holdings LLC | 504 |
| Ocwen Financial Corporation | 479 |
| Chime Financial Inc | 473 |
| Mohela | 439 |
Common Issues in Missouri
File a Complaint in Missouri
If you're having an issue with a financial company in Missouri, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Missouri Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Missouri
Frequently Asked Questions
-
How many consumer complaints have been filed in Missouri?
166,179 consumer complaints from Missouri have been filed with the CFPB. This represents a per-capita rate of 26.8 complaints per 1,000 residents.
-
What is the most common complaint in Missouri?
The most common product category for complaints in Missouri is Credit reporting or other personal consumer reports with 96,251 complaints.
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Which company gets the most complaints in Missouri?
TransUnion Intermediate Holdings, Inc. leads with 42,441 complaints from Missouri consumers. View their full complaint profile.
-
How do I file a consumer complaint in Missouri?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Missouri Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.