New Jersey Consumer Complaints
Consumers in New Jersey have filed 472,304 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 472,304 total complaints from New Jersey.
- 50.8 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in New Jersey
Financial product categories with the most complaints from New Jersey consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 299,933 | 63.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 66,142 | 14.0% |
| Debt collection | 28,924 | 6.1% |
| Mortgage | 19,791 | 4.2% |
| Checking or savings account | 12,797 | 2.7% |
| Credit card | 11,385 | 2.4% |
| Credit card or prepaid card | 8,047 | 1.7% |
| Money transfer, virtual currency, or money service | 5,142 | 1.1% |
| Student loan | 4,293 | 0.9% |
| Credit reporting | 4,195 | 0.9% |
| Bank account or service | 4,074 | 0.9% |
| Vehicle loan or lease | 3,370 | 0.7% |
| Consumer Loan | 1,214 | 0.3% |
| Payday loan, title loan, personal loan, or advance loan | 835 | 0.2% |
| Payday loan, title loan, or personal loan | 824 | 0.2% |
| Prepaid card | 701 | 0.1% |
| Debt or credit management | 236 | 0.0% |
| Money transfers | 201 | 0.0% |
| Payday loan | 163 | 0.0% |
| Other financial service | 35 | 0.0% |
Most-Complained-About Companies in New Jersey
These companies receive the most complaints from consumers in New Jersey.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 120,391 |
| TransUnion Intermediate Holdings, Inc. | 120,185 |
| Experian Information Solutions Inc. | 110,919 |
| Wells Fargo & Company | 7,411 |
| Bank of America, National Association | 7,259 |
| JPMorgan Chase & Co. | 6,725 |
| Capital One Financial Corporation | 6,370 |
| Citibank, N.A. | 5,430 |
| TD Bank US Holding Company | 3,752 |
| Synchrony Financial | 2,805 |
| American Express Company | 2,379 |
| PNC Bank N.A. | 2,272 |
| Resurgent Capital Services L.P. | 2,089 |
| Discover Bank | 1,876 |
| Encore Capital Group Inc. | 1,819 |
| Ocwen Financial Corporation | 1,817 |
| Bread Financial Holdings, Inc. | 1,788 |
| Portfolio Recovery Associates, LLC | 1,695 |
| Navient Solutions, LLC. | 1,498 |
| Block, Inc. | 1,358 |
| Early Warning Services, LLC | 1,198 |
| Lexisnexis | 1,174 |
| Barclays Bank Delaware | 1,119 |
| Ally Financial Inc. | 1,086 |
| Paypal Holdings, Inc | 1,079 |
Common Issues in New Jersey
File a Complaint in New Jersey
If you're having an issue with a financial company in New Jersey, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- New Jersey Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in New Jersey
Frequently Asked Questions
-
How many consumer complaints have been filed in New Jersey?
472,304 consumer complaints from New Jersey have been filed with the CFPB. This represents a per-capita rate of 50.8 complaints per 1,000 residents.
-
What is the most common complaint in New Jersey?
The most common product category for complaints in New Jersey is Credit reporting or other personal consumer reports with 299,933 complaints.
-
Which company gets the most complaints in New Jersey?
Equifax, Inc. leads with 120,391 complaints from New Jersey consumers. View their full complaint profile.
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How do I file a consumer complaint in New Jersey?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the New Jersey Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.