Key Takeaways

  • 45 total complaints on file with the CFPB.
  • Most complaints are about Mortgage (33).
  • Timely response rate: 91.1%.
  • Consumer disputed rate: 0.0% of resolved complaints.
45 Total complaints
91.1% Timely response rate
0.0% Consumer disputed rate
Mortgage Most common product

Complaints by Product

The following table shows how complaints against Rhode Island Housing and Mortgage Finance Corporation break down by financial product category.

Product Complaints % of Total
Mortgage 33 73.3%
Credit reporting or other personal consumer reports 8 17.8%
Credit reporting, credit repair services, or other personal consumer reports 4 8.9%

Most Common Issues

These are the specific issues consumers most frequently report about Rhode Island Housing and Mortgage Finance Corporation.

Trouble during payment process 21
Incorrect information on your report 10
Struggling to pay mortgage 7
Closing on a mortgage 2
Problem with a credit reporting company's investigation into an existing problem 2
Applying for a mortgage or refinancing an existing mortgage 1
Improper use of your report 1
Problem with a company's investigation into an existing problem 1

Company Response Breakdown

When consumers file complaints, Rhode Island Housing and Mortgage Finance Corporation responds in one of several ways. The breakdown below shows how Rhode Island Housing and Mortgage Finance Corporation has resolved complaints.

Response Count Percentage
Closed with explanation 41 91.1%
Closed with monetary relief 3 6.7%
Closed with non-monetary relief 1 2.2%

Complaints by State

Top states where consumers have filed complaints against Rhode Island Housing and Mortgage Finance Corporation.

State Complaints
Rhode Island 38
Maine 4
Massachusetts 1
New Jersey 1
Virginia 1

Your Rights

What to do if you have a complaint against Rhode Island Housing and Mortgage Finance Corporation

  1. Contact Rhode Island Housing and Mortgage Finance Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Rhode Island Housing and Mortgage Finance Corporation have?

    Rhode Island Housing and Mortgage Finance Corporation has 45 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Rhode Island Housing and Mortgage Finance Corporation?

    The most common issue reported is Trouble during payment process with 21 complaints.

  • How do I file a complaint against Rhode Island Housing and Mortgage Finance Corporation?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Rhode Island Housing and Mortgage Finance Corporation respond to complaints on time?

    Rhode Island Housing and Mortgage Finance Corporation has a 91.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.