Key Takeaways

  • 75 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (69).
  • Timely response rate: 86.7%.
  • Consumer disputed rate: 16.7% of resolved complaints.
75 Total complaints
86.7% Timely response rate
16.7% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Abbott Osborn Jacobs PLC break down by financial product category.

Product Complaints % of Total
Debt collection 69 92.0%
Credit reporting or other personal consumer reports 2 2.7%
Consumer Loan 1 1.3%
Money transfer, virtual currency, or money service 1 1.3%
Student loan 1 1.3%
Vehicle loan or lease 1 1.3%

Most Common Issues

These are the specific issues consumers most frequently report about Abbott Osborn Jacobs PLC.

Took or threatened to take negative or legal action 18
Attempts to collect debt not owed 16
Written notification about debt 14
False statements or representation 10
Cont'd attempts collect debt not owed 3
Disclosure verification of debt 3
Incorrect information on your report 2
Taking/threatening an illegal action 2
Threatened to contact someone or share information improperly 2
Can't repay my loan 1

Company Response Breakdown

When consumers file complaints, Abbott Osborn Jacobs PLC responds in one of several ways. The breakdown below shows how Abbott Osborn Jacobs PLC has resolved complaints.

Response Count Percentage
Closed with explanation 73 97.3%
Closed with non-monetary relief 2 2.7%

Complaints by State

Top states where consumers have filed complaints against Abbott Osborn Jacobs PLC.

Your Rights

What to do if you have a complaint against Abbott Osborn Jacobs PLC

  1. Contact Abbott Osborn Jacobs PLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Abbott Osborn Jacobs PLC have?

    Abbott Osborn Jacobs PLC has 75 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Abbott Osborn Jacobs PLC?

    The most common issue reported is Took or threatened to take negative or legal action with 18 complaints.

  • How do I file a complaint against Abbott Osborn Jacobs PLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Abbott Osborn Jacobs PLC respond to complaints on time?

    Abbott Osborn Jacobs PLC has a 86.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.