Key Takeaways

  • 56 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (47).
  • Timely response rate: 89.3%.
  • Consumer disputed rate: 16.7% of resolved complaints.
56 Total complaints
89.3% Timely response rate
16.7% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Account Recovery Specialists, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 47 83.9%
Credit reporting, credit repair services, or other personal consumer reports 7 12.5%
Bank account or service 1 1.8%
Money transfer, virtual currency, or money service 1 1.8%

Most Common Issues

These are the specific issues consumers most frequently report about Account Recovery Specialists, Inc..

Attempts to collect debt not owed 13
Written notification about debt 12
Disclosure verification of debt 5
Took or threatened to take negative or legal action 5
Communication tactics 4
False statements or representation 4
Incorrect information on your report 3
Problem with a credit reporting company's investigation into an existing problem 3
Taking/threatening an illegal action 2
Cont'd attempts collect debt not owed 1

Company Response Breakdown

When consumers file complaints, Account Recovery Specialists, Inc. responds in one of several ways. The breakdown below shows how Account Recovery Specialists, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 47 83.9%
Closed 9 16.1%

Complaints by State

Top states where consumers have filed complaints against Account Recovery Specialists, Inc..

State Complaints
Kansas 45
Oklahoma 3
Florida 2
Colorado 1
Illinois 1
Michigan 1
North Carolina 1
Texas 1

Your Rights

What to do if you have a complaint against Account Recovery Specialists, Inc.

  1. Contact Account Recovery Specialists, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Account Recovery Specialists, Inc. have?

    Account Recovery Specialists, Inc. has 56 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Account Recovery Specialists, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 13 complaints.

  • How do I file a complaint against Account Recovery Specialists, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Account Recovery Specialists, Inc. respond to complaints on time?

    Account Recovery Specialists, Inc. has a 89.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.