Michigan Consumer Complaints
Consumers in Michigan have filed 339,505 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 339,505 total complaints from Michigan.
- 33.8 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Michigan
Financial product categories with the most complaints from Michigan consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 215,430 | 63.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 47,481 | 14.0% |
| Debt collection | 25,819 | 7.6% |
| Mortgage | 11,398 | 3.4% |
| Checking or savings account | 8,554 | 2.5% |
| Credit card | 6,559 | 1.9% |
| Credit card or prepaid card | 4,748 | 1.4% |
| Money transfer, virtual currency, or money service | 4,635 | 1.4% |
| Student loan | 3,916 | 1.2% |
| Credit reporting | 3,099 | 0.9% |
| Vehicle loan or lease | 2,536 | 0.7% |
| Bank account or service | 1,960 | 0.6% |
| Consumer Loan | 761 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 735 | 0.2% |
| Payday loan, title loan, or personal loan | 729 | 0.2% |
| Prepaid card | 581 | 0.2% |
| Debt or credit management | 265 | 0.1% |
| Payday loan | 159 | 0.0% |
| Money transfers | 121 | 0.0% |
| Other financial service | 19 | 0.0% |
Most-Complained-About Companies in Michigan
These companies receive the most complaints from consumers in Michigan.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 89,054 |
| Equifax, Inc. | 81,992 |
| Experian Information Solutions Inc. | 78,489 |
| JPMorgan Chase & Co. | 4,379 |
| Bank of America, National Association | 4,257 |
| Capital One Financial Corporation | 3,709 |
| Citibank, N.A. | 2,845 |
| Block, Inc. | 2,384 |
| Lexisnexis | 2,115 |
| Synchrony Financial | 1,851 |
| Wells Fargo & Company | 1,812 |
| Resurgent Capital Services L.P. | 1,776 |
| Encore Capital Group Inc. | 1,754 |
| Huntington National Bank, the | 1,667 |
| Portfolio Recovery Associates, LLC | 1,399 |
| Credit Acceptance Corporation | 1,380 |
| Fifth Third Financial Corporation | 1,322 |
| PNC Bank N.A. | 1,317 |
| CBC Companies, Inc. | 1,271 |
| American Express Company | 1,236 |
| Navient Solutions, LLC. | 1,210 |
| Discover Bank | 1,184 |
| CL Holdings LLC | 1,172 |
| Bread Financial Holdings, Inc. | 1,103 |
| Ally Financial Inc. | 1,066 |
Common Issues in Michigan
File a Complaint in Michigan
If you're having an issue with a financial company in Michigan, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Michigan Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Michigan
Frequently Asked Questions
-
How many consumer complaints have been filed in Michigan?
339,505 consumer complaints from Michigan have been filed with the CFPB. This represents a per-capita rate of 33.8 complaints per 1,000 residents.
-
What is the most common complaint in Michigan?
The most common product category for complaints in Michigan is Credit reporting or other personal consumer reports with 215,430 complaints.
-
Which company gets the most complaints in Michigan?
TransUnion Intermediate Holdings, Inc. leads with 89,054 complaints from Michigan consumers. View their full complaint profile.
-
How do I file a consumer complaint in Michigan?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Michigan Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.