Michigan Consumer Complaints
Consumers in Michigan have filed 320,883 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 320,883 total complaints from Michigan.
- 32.0 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Michigan
Financial product categories with the most complaints from Michigan consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 198,635 | 61.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 47,481 | 14.8% |
| Debt collection | 24,997 | 7.8% |
| Mortgage | 11,305 | 3.5% |
| Checking or savings account | 8,279 | 2.6% |
| Credit card | 6,276 | 2.0% |
| Credit card or prepaid card | 4,748 | 1.5% |
| Money transfer, virtual currency, or money service | 4,517 | 1.4% |
| Student loan | 3,833 | 1.2% |
| Credit reporting | 3,099 | 1.0% |
| Vehicle loan or lease | 2,459 | 0.8% |
| Bank account or service | 1,960 | 0.6% |
| Consumer Loan | 761 | 0.2% |
| Payday loan, title loan, or personal loan | 729 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 698 | 0.2% |
| Prepaid card | 558 | 0.2% |
| Debt or credit management | 249 | 0.1% |
| Payday loan | 159 | 0.0% |
| Money transfers | 121 | 0.0% |
| Other financial service | 19 | 0.0% |
Most-Complained-About Companies in Michigan
These companies receive the most complaints from consumers in Michigan.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 82,765 |
| Equifax, Inc. | 77,368 |
| Experian Information Solutions Inc. | 73,360 |
| JPMorgan Chase & Co. | 4,278 |
| Bank of America, National Association | 4,176 |
| Capital One Financial Corporation | 3,598 |
| Citibank, N.A. | 2,773 |
| Block, Inc. | 2,341 |
| Lexisnexis | 1,958 |
| Synchrony Financial | 1,801 |
| Wells Fargo & Company | 1,782 |
| Encore Capital Group Inc. | 1,691 |
| Resurgent Capital Services L.P. | 1,674 |
| Huntington National Bank, the | 1,626 |
| Portfolio Recovery Associates, LLC | 1,347 |
| Credit Acceptance Corporation | 1,340 |
| Fifth Third Financial Corporation | 1,307 |
| PNC Bank N.A. | 1,304 |
| CBC Companies, Inc. | 1,248 |
| Navient Solutions, LLC. | 1,207 |
| American Express Company | 1,204 |
| Discover Bank | 1,184 |
| CL Holdings LLC | 1,089 |
| Bread Financial Holdings, Inc. | 1,070 |
| Ally Financial Inc. | 1,041 |
Common Issues in Michigan
File a Complaint in Michigan
If you're having an issue with a financial company in Michigan, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Michigan Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Michigan
Frequently Asked Questions
-
How many consumer complaints have been filed in Michigan?
320,883 consumer complaints from Michigan have been filed with the CFPB. This represents a per-capita rate of 32.0 complaints per 1,000 residents.
-
What is the most common complaint in Michigan?
The most common product category for complaints in Michigan is Credit reporting or other personal consumer reports with 198,635 complaints.
-
Which company gets the most complaints in Michigan?
TransUnion Intermediate Holdings, Inc. leads with 82,765 complaints from Michigan consumers. View their full complaint profile.
-
How do I file a consumer complaint in Michigan?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Michigan Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.