Express Aviation Consumer Complaints
Express Aviation has received 55 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 55 total complaints on file with the CFPB.
- Most complaints are about Student loan (53).
- Timely response rate: 98.2%.
- Consumer disputed rate: 3.8% of resolved complaints.
Complaints by Product
The following table shows how complaints against Express Aviation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Student loan | 53 | 96.4% |
| Consumer Loan | 2 | 3.6% |
Most Common Issues
These are the specific issues consumers most frequently report about Express Aviation.
Company Response Breakdown
When consumers file complaints, Express Aviation responds in one of several ways. The breakdown below shows how Express Aviation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with monetary relief | 48 | 87.3% |
| Closed with explanation | 5 | 9.1% |
| Closed | 1 | 1.8% |
| Untimely response | 1 | 1.8% |
Complaints by State
Top states where consumers have filed complaints against Express Aviation.
| State | Complaints |
|---|---|
| Texas | 50 |
| Florida | 2 |
| Kentucky | 1 |
| Virginia | 1 |
| Washington | 1 |
Your Rights
What to do if you have a complaint against Express Aviation
- Contact Express Aviation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Express Aviation have?
Express Aviation has 55 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Express Aviation?
The most common issue reported is Dealing with my lender or servicer with 40 complaints.
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How do I file a complaint against Express Aviation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Express Aviation respond to complaints on time?
Express Aviation has a 98.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.