Key Takeaways

  • 40 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (16).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 15.0% of resolved complaints.
40 Total complaints
100.0% Timely response rate
15.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Financial Asset Management, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 16 40.0%
Payday loan, title loan, or personal loan 8 20.0%
Payday loan, title loan, personal loan, or advance loan 7 17.5%
Payday loan 6 15.0%
Consumer Loan 1 2.5%
Credit reporting or other personal consumer reports 1 2.5%
Money transfers 1 2.5%

Most Common Issues

These are the specific issues consumers most frequently report about Financial Asset Management, Inc..

Struggling to pay your loan 8
Communication tactics 6
Cont'd attempts collect debt not owed 5
Charged bank acct wrong day or amt 3
Charged fees or interest I didn't expect 3
Improper contact or sharing of info 2
Problem with the payoff process at the end of the loan 2
Attempts to collect debt not owed 1
Can't contact lender or servicer 1
Can't stop withdrawals from your bank account 1

Company Response Breakdown

When consumers file complaints, Financial Asset Management, Inc. responds in one of several ways. The breakdown below shows how Financial Asset Management, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 36 90%
Closed with monetary relief 4 10%

Complaints by State

Top states where consumers have filed complaints against Financial Asset Management, Inc..

Your Rights

What to do if you have a complaint against Financial Asset Management, Inc.

  1. Contact Financial Asset Management, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Financial Asset Management, Inc. have?

    Financial Asset Management, Inc. has 40 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Financial Asset Management, Inc.?

    The most common issue reported is Struggling to pay your loan with 8 complaints.

  • How do I file a complaint against Financial Asset Management, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Financial Asset Management, Inc. respond to complaints on time?

    Financial Asset Management, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.