Key Takeaways

  • 44 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (36).
  • Timely response rate: 88.6%.
  • Consumer disputed rate: 16.7% of resolved complaints.
44 Total complaints
88.6% Timely response rate
16.7% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Guardian Capital Management Hawaii, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 36 81.8%
Credit reporting or other personal consumer reports 3 6.8%
Credit reporting, credit repair services, or other personal consumer reports 3 6.8%
Consumer Loan 1 2.3%
Debt or credit management 1 2.3%

Most Common Issues

These are the specific issues consumers most frequently report about Guardian Capital Management Hawaii, LLC.

Attempts to collect debt not owed 14
Written notification about debt 10
Incorrect information on your report 5
Cont'd attempts collect debt not owed 3
False statements or representation 3
Took or threatened to take negative or legal action 2
Charged upfront or unexpected fees 1
Communication tactics 1
Disclosure verification of debt 1
Improper contact or sharing of info 1

Company Response Breakdown

When consumers file complaints, Guardian Capital Management Hawaii, LLC responds in one of several ways. The breakdown below shows how Guardian Capital Management Hawaii, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 44 100%

Complaints by State

Top states where consumers have filed complaints against Guardian Capital Management Hawaii, LLC.

State Complaints
Hawaii 32
California 3
Nevada 2
Texas 2
Alabama 1
Colorado 1
Florida 1
Oregon 1

Your Rights

What to do if you have a complaint against Guardian Capital Management Hawaii, LLC

  1. Contact Guardian Capital Management Hawaii, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Guardian Capital Management Hawaii, LLC have?

    Guardian Capital Management Hawaii, LLC has 44 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Guardian Capital Management Hawaii, LLC?

    The most common issue reported is Attempts to collect debt not owed with 14 complaints.

  • How do I file a complaint against Guardian Capital Management Hawaii, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Guardian Capital Management Hawaii, LLC respond to complaints on time?

    Guardian Capital Management Hawaii, LLC has a 88.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.