Hawaii Consumer Complaints
Consumers in Hawaii have filed 24,907 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 24,907 total complaints from Hawaii.
- 17.4 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Hawaii
Financial product categories with the most complaints from Hawaii consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 13,523 | 54.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 3,587 | 14.4% |
| Debt collection | 1,999 | 8.0% |
| Mortgage | 1,587 | 6.4% |
| Credit card | 972 | 3.9% |
| Checking or savings account | 731 | 2.9% |
| Credit card or prepaid card | 714 | 2.9% |
| Money transfer, virtual currency, or money service | 388 | 1.6% |
| Credit reporting | 383 | 1.5% |
| Student loan | 369 | 1.5% |
| Bank account or service | 195 | 0.8% |
| Vehicle loan or lease | 164 | 0.7% |
| Consumer Loan | 81 | 0.3% |
| Payday loan, title loan, personal loan, or advance loan | 65 | 0.3% |
| Payday loan, title loan, or personal loan | 62 | 0.2% |
| Prepaid card | 40 | 0.2% |
| Debt or credit management | 20 | 0.1% |
| Money transfers | 16 | 0.1% |
| Payday loan | 10 | 0.0% |
| Other financial service | 1 | 0.0% |
Most-Complained-About Companies in Hawaii
These companies receive the most complaints from consumers in Hawaii.
Common Issues in Hawaii
File a Complaint in Hawaii
If you're having an issue with a financial company in Hawaii, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Hawaii Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Hawaii
Frequently Asked Questions
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How many consumer complaints have been filed in Hawaii?
24,907 consumer complaints from Hawaii have been filed with the CFPB. This represents a per-capita rate of 17.4 complaints per 1,000 residents.
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What is the most common complaint in Hawaii?
The most common product category for complaints in Hawaii is Credit reporting or other personal consumer reports with 13,523 complaints.
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Which company gets the most complaints in Hawaii?
TransUnion Intermediate Holdings, Inc. leads with 5,739 complaints from Hawaii consumers. View their full complaint profile.
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How do I file a consumer complaint in Hawaii?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Hawaii Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.