Key Takeaways

  • 39 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (38).
  • Timely response rate: 41.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
39 Total complaints
41.0% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Medical Recovery Services, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 38 97.4%
Credit reporting, credit repair services, or other personal consumer reports 1 2.6%

Most Common Issues

These are the specific issues consumers most frequently report about Medical Recovery Services, LLC.

Took or threatened to take negative or legal action 15
Attempts to collect debt not owed 6
Written notification about debt 6
Threatened to contact someone or share information improperly 3
Cont'd attempts collect debt not owed 2
False statements or representation 2
Taking/threatening an illegal action 2
Disclosure verification of debt 1
Improper contact or sharing of info 1
Problem with a credit reporting company's investigation into an existing problem 1

Company Response Breakdown

When consumers file complaints, Medical Recovery Services, LLC responds in one of several ways. The breakdown below shows how Medical Recovery Services, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 38 97.4%
Untimely response 1 2.6%

Complaints by State

Top states where consumers have filed complaints against Medical Recovery Services, LLC.

State Complaints
Idaho 30
New York 2
California 1
Colorado 1
Florida 1
Texas 1
Utah 1

Your Rights

What to do if you have a complaint against Medical Recovery Services, LLC

  1. Contact Medical Recovery Services, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Medical Recovery Services, LLC have?

    Medical Recovery Services, LLC has 39 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Medical Recovery Services, LLC?

    The most common issue reported is Took or threatened to take negative or legal action with 15 complaints.

  • How do I file a complaint against Medical Recovery Services, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Medical Recovery Services, LLC respond to complaints on time?

    Medical Recovery Services, LLC has a 41.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.