Key Takeaways

  • 63 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (60).
  • Timely response rate: 96.8%.
  • Consumer disputed rate: 11.1% of resolved complaints.
63 Total complaints
96.8% Timely response rate
11.1% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Midwest Service Bureau, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 60 95.2%
Credit reporting, credit repair services, or other personal consumer reports 2 3.2%
Credit reporting or other personal consumer reports 1 1.6%

Most Common Issues

These are the specific issues consumers most frequently report about Midwest Service Bureau, Inc..

Communication tactics 22
Threatened to contact someone or share information improperly 11
Written notification about debt 8
Took or threatened to take negative or legal action 7
Attempts to collect debt not owed 5
Improper contact or sharing of info 3
Disclosure verification of debt 2
False statements or representation 2
Incorrect information on your report 2
Problem with a credit reporting company's investigation into an existing problem 1

Company Response Breakdown

When consumers file complaints, Midwest Service Bureau, Inc. responds in one of several ways. The breakdown below shows how Midwest Service Bureau, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 63 100%

Complaints by State

Top states where consumers have filed complaints against Midwest Service Bureau, Inc..

State Complaints
Kansas 48
Florida 4
Missouri 3
Oklahoma 3
Texas 3
Arkansas 1
Indiana 1

Your Rights

What to do if you have a complaint against Midwest Service Bureau, Inc.

  1. Contact Midwest Service Bureau, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Midwest Service Bureau, Inc. have?

    Midwest Service Bureau, Inc. has 63 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Midwest Service Bureau, Inc.?

    The most common issue reported is Communication tactics with 22 complaints.

  • How do I file a complaint against Midwest Service Bureau, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Midwest Service Bureau, Inc. respond to complaints on time?

    Midwest Service Bureau, Inc. has a 96.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.