Arkansas Consumer Complaints
Consumers in Arkansas have filed 97,666 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 97,666 total complaints from Arkansas.
- 31.8 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Arkansas
Financial product categories with the most complaints from Arkansas consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 61,042 | 62.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 18,177 | 18.6% |
| Debt collection | 7,761 | 7.9% |
| Checking or savings account | 1,850 | 1.9% |
| Mortgage | 1,803 | 1.8% |
| Credit card | 1,550 | 1.6% |
| Money transfer, virtual currency, or money service | 1,235 | 1.3% |
| Credit card or prepaid card | 1,005 | 1.0% |
| Credit reporting | 713 | 0.7% |
| Student loan | 678 | 0.7% |
| Vehicle loan or lease | 664 | 0.7% |
| Bank account or service | 342 | 0.4% |
| Payday loan, title loan, personal loan, or advance loan | 196 | 0.2% |
| Prepaid card | 181 | 0.2% |
| Consumer Loan | 172 | 0.2% |
| Payday loan, title loan, or personal loan | 168 | 0.2% |
| Debt or credit management | 76 | 0.1% |
| Payday loan | 24 | 0.0% |
| Money transfers | 22 | 0.0% |
| Other financial service | 7 | 0.0% |
Most-Complained-About Companies in Arkansas
These companies receive the most complaints from consumers in Arkansas.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 27,173 |
| Equifax, Inc. | 26,698 |
| Experian Information Solutions Inc. | 23,280 |
| Capital One Financial Corporation | 909 |
| Block, Inc. | 865 |
| Bank of America, National Association | 712 |
| Resurgent Capital Services L.P. | 533 |
| JPMorgan Chase & Co. | 531 |
| Synchrony Financial | 519 |
| Wells Fargo & Company | 499 |
| Citibank, N.A. | 486 |
| Portfolio Recovery Associates, LLC | 466 |
| Encore Capital Group Inc. | 435 |
| U.S. Bancorp | 417 |
| Lexisnexis | 355 |
| Arvest Bank Group, Inc. | 320 |
| CBC Companies, Inc. | 315 |
| CL Holdings LLC | 284 |
| Regions Financial Corporation | 277 |
| Chime Financial Inc | 263 |
| American Express Company | 255 |
| Discover Bank | 241 |
| Bread Financial Holdings, Inc. | 228 |
| Ally Financial Inc. | 227 |
| Navient Solutions, LLC. | 214 |
Common Issues in Arkansas
File a Complaint in Arkansas
If you're having an issue with a financial company in Arkansas, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Arkansas Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Arkansas
Frequently Asked Questions
-
How many consumer complaints have been filed in Arkansas?
97,666 consumer complaints from Arkansas have been filed with the CFPB. This represents a per-capita rate of 31.8 complaints per 1,000 residents.
-
What is the most common complaint in Arkansas?
The most common product category for complaints in Arkansas is Credit reporting or other personal consumer reports with 61,042 complaints.
-
Which company gets the most complaints in Arkansas?
TransUnion Intermediate Holdings, Inc. leads with 27,173 complaints from Arkansas consumers. View their full complaint profile.
-
How do I file a consumer complaint in Arkansas?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Arkansas Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.