Minnesota Life Insurance Co., the Consumer Complaints
Minnesota Life Insurance Co., the has received 43 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 43 total complaints on file with the CFPB.
- Most complaints are about Consumer Loan (18).
- Timely response rate: 90.7%.
- Consumer disputed rate: 6.7% of resolved complaints.
Complaints by Product
The following table shows how complaints against Minnesota Life Insurance Co., the break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Consumer Loan | 18 | 41.9% |
| Debt collection | 14 | 32.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 5 | 11.6% |
| Payday loan, title loan, or personal loan | 4 | 9.3% |
| Credit reporting | 1 | 2.3% |
| Payday loan | 1 | 2.3% |
Most Common Issues
These are the specific issues consumers most frequently report about Minnesota Life Insurance Co., the.
Company Response Breakdown
When consumers file complaints, Minnesota Life Insurance Co., the responds in one of several ways. The breakdown below shows how Minnesota Life Insurance Co., the has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 28 | 65.1% |
| Closed with non-monetary relief | 12 | 27.9% |
| Closed | 2 | 4.7% |
| Closed with monetary relief | 1 | 2.3% |
Complaints by State
Top states where consumers have filed complaints against Minnesota Life Insurance Co., the.
Your Rights
What to do if you have a complaint against Minnesota Life Insurance Co., the
- Contact Minnesota Life Insurance Co., the directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Minnesota Life Insurance Co., the have?
Minnesota Life Insurance Co., the has 43 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Minnesota Life Insurance Co., the?
The most common issue reported is Problems when you are unable to pay with 10 complaints.
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How do I file a complaint against Minnesota Life Insurance Co., the?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Minnesota Life Insurance Co., the respond to complaints on time?
Minnesota Life Insurance Co., the has a 90.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.