Tennessee Consumer Complaints
Consumers in Tennessee have filed 230,712 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 230,712 total complaints from Tennessee.
- 32.4 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in Tennessee
Financial product categories with the most complaints from Tennessee consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 132,668 | 57.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 45,330 | 19.6% |
| Debt collection | 20,633 | 8.9% |
| Mortgage | 6,346 | 2.8% |
| Checking or savings account | 5,385 | 2.3% |
| Credit card | 4,191 | 1.8% |
| Money transfer, virtual currency, or money service | 3,191 | 1.4% |
| Credit card or prepaid card | 2,625 | 1.1% |
| Credit reporting | 2,190 | 0.9% |
| Student loan | 2,067 | 0.9% |
| Vehicle loan or lease | 1,746 | 0.8% |
| Bank account or service | 1,154 | 0.5% |
| Payday loan, title loan, or personal loan | 897 | 0.4% |
| Payday loan, title loan, personal loan, or advance loan | 766 | 0.3% |
| Consumer Loan | 688 | 0.3% |
| Prepaid card | 348 | 0.2% |
| Debt or credit management | 203 | 0.1% |
| Payday loan | 195 | 0.1% |
| Money transfers | 65 | 0.0% |
| Other financial service | 24 | 0.0% |
Most-Complained-About Companies in Tennessee
These companies receive the most complaints from consumers in Tennessee.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 60,857 |
| TransUnion Intermediate Holdings, Inc. | 57,659 |
| Experian Information Solutions Inc. | 51,483 |
| Capital One Financial Corporation | 2,297 |
| Bank of America, National Association | 2,137 |
| Block, Inc. | 1,871 |
| Wells Fargo & Company | 1,759 |
| Citibank, N.A. | 1,480 |
| JPMorgan Chase & Co. | 1,475 |
| Synchrony Financial | 1,414 |
| Lexisnexis | 1,102 |
| Regions Financial Corporation | 1,096 |
| Resurgent Capital Services L.P. | 1,092 |
| Encore Capital Group Inc. | 997 |
| Portfolio Recovery Associates, LLC | 977 |
| U.S. Bancorp | 910 |
| CBC Companies, Inc. | 888 |
| Navy Federal Credit Union | 872 |
| Navient Solutions, LLC. | 746 |
| CL Holdings LLC | 733 |
| Bread Financial Holdings, Inc. | 719 |
| Truist Financial Corporation | 667 |
| American Express Company | 635 |
| Discover Bank | 618 |
| Paypal Holdings, Inc | 580 |
Common Issues in Tennessee
File a Complaint in Tennessee
If you're having an issue with a financial company in Tennessee, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Tennessee Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Tennessee
Frequently Asked Questions
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How many consumer complaints have been filed in Tennessee?
230,712 consumer complaints from Tennessee have been filed with the CFPB. This represents a per-capita rate of 32.4 complaints per 1,000 residents.
-
What is the most common complaint in Tennessee?
The most common product category for complaints in Tennessee is Credit reporting or other personal consumer reports with 132,668 complaints.
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Which company gets the most complaints in Tennessee?
Equifax, Inc. leads with 60,857 complaints from Tennessee consumers. View their full complaint profile.
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How do I file a consumer complaint in Tennessee?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Tennessee Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.