Key Takeaways

  • 66 total complaints on file with the CFPB.
  • Most complaints are about Vehicle loan or lease (23).
  • Timely response rate: 56.1%.
  • Consumer disputed rate: 14.3% of resolved complaints.
66 Total complaints
56.1% Timely response rate
14.3% Consumer disputed rate
Vehicle loan or lease Most common product

Complaints by Product

The following table shows how complaints against 3rd Generation, Inc. break down by financial product category.

Product Complaints % of Total
Vehicle loan or lease 23 34.8%
Consumer Loan 14 21.2%
Debt collection 13 19.7%
Credit reporting, credit repair services, or other personal consumer reports 10 15.2%
Credit card or prepaid card 2 3.0%
Credit reporting 2 3.0%
Payday loan, title loan, or personal loan 2 3.0%

Most Common Issues

These are the specific issues consumers most frequently report about 3rd Generation, Inc..

Managing the loan or lease 11
Struggling to pay your loan 9
Problems when you are unable to pay 7
Incorrect information on your report 6
Problem with a credit reporting company's investigation into an existing problem 5
Problems at the end of the loan or lease 4
Communication tactics 3
Getting a loan or lease 3
Written notification about debt 3
Attempts to collect debt not owed 2

Company Response Breakdown

When consumers file complaints, 3rd Generation, Inc. responds in one of several ways. The breakdown below shows how 3rd Generation, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 66 100%

Complaints by State

Top states where consumers have filed complaints against 3rd Generation, Inc..

Your Rights

What to do if you have a complaint against 3rd Generation, Inc.

  1. Contact 3rd Generation, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does 3rd Generation, Inc. have?

    3rd Generation, Inc. has 66 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about 3rd Generation, Inc.?

    The most common issue reported is Managing the loan or lease with 11 complaints.

  • How do I file a complaint against 3rd Generation, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does 3rd Generation, Inc. respond to complaints on time?

    3rd Generation, Inc. has a 56.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.