Key Takeaways

  • 29,350 total complaints from New Mexico.
  • 13.9 complaints per 1,000 residents.
  • Top complaint category: Credit reporting or other personal consumer reports.
  • Most-complained-about company: Equifax, Inc..
29,350 Total complaints
13.9 Per 1,000 residents
2,114,371 State population
20 Product categories

Complaints by Product in New Mexico

Financial product categories with the most complaints from New Mexico consumers. Click a product to see the detailed breakdown for this state.

Product Complaints % of Total
Credit reporting or other personal consumer reports 13,600 46.3%
Credit reporting, credit repair services, or other personal consumer reports 4,140 14.1%
Debt collection 3,347 11.4%
Mortgage 1,843 6.3%
Checking or savings account 1,254 4.3%
Credit card 1,138 3.9%
Credit reporting 919 3.1%
Credit card or prepaid card 800 2.7%
Money transfer, virtual currency, or money service 595 2.0%
Student loan 459 1.6%
Bank account or service 356 1.2%
Vehicle loan or lease 247 0.8%
Consumer Loan 163 0.6%
Payday loan, title loan, or personal loan 157 0.5%
Payday loan, title loan, personal loan, or advance loan 139 0.5%
Prepaid card 70 0.2%
Payday loan 45 0.2%
Debt or credit management 38 0.1%
Money transfers 35 0.1%
Other financial service 5 0.0%

Most-Complained-About Companies in New Mexico

These companies receive the most complaints from consumers in New Mexico.

Common Issues in New Mexico

Incorrect information on your report 9,508
Improper use of your report 4,435
Problem with a company's investigation into an existing problem 2,776
Attempts to collect debt not owed 961
Problem with a credit reporting company's investigation into an existing problem 875
Managing an account 753
Incorrect information on credit report 696
Written notification about debt 613
Trouble during payment process 475
Communication tactics 447

File a Complaint in New Mexico

If you're having an issue with a financial company in New Mexico, you have several options:

Frequently Asked Questions

  • How many consumer complaints have been filed in New Mexico?

    29,350 consumer complaints from New Mexico have been filed with the CFPB. This represents a per-capita rate of 13.9 complaints per 1,000 residents.

  • What is the most common complaint in New Mexico?

    The most common product category for complaints in New Mexico is Credit reporting or other personal consumer reports with 13,600 complaints.

  • Which company gets the most complaints in New Mexico?

    Equifax, Inc. leads with 6,174 complaints from New Mexico consumers. View their full complaint profile.

  • How do I file a consumer complaint in New Mexico?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the New Mexico Attorney General's consumer protection division.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.