Key Takeaways

  • 35 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (29).
  • Timely response rate: 80.0%.
  • Consumer disputed rate: 33.3% of resolved complaints.
35 Total complaints
80.0% Timely response rate
33.3% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Alco Collections, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 29 82.9%
Credit reporting, credit repair services, or other personal consumer reports 5 14.3%
Credit reporting 1 2.9%

Most Common Issues

These are the specific issues consumers most frequently report about Alco Collections, Inc..

Written notification about debt 11
Attempts to collect debt not owed 9
Cont'd attempts collect debt not owed 3
Disclosure verification of debt 3
Incorrect information on your report 3
False statements or representation 2
Communication tactics 1
Confusing or missing disclosures 1
Credit reporting company's investigation 1
Problem with a credit reporting company's investigation into an existing problem 1

Company Response Breakdown

When consumers file complaints, Alco Collections, Inc. responds in one of several ways. The breakdown below shows how Alco Collections, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 28 80%
Closed 6 17.1%
Untimely response 1 2.9%

Complaints by State

Top states where consumers have filed complaints against Alco Collections, Inc..

State Complaints
Louisiana 23
California 3
Ohio 2
Texas 2
Florida 1
Georgia 1
Michigan 1

Your Rights

What to do if you have a complaint against Alco Collections, Inc.

  1. Contact Alco Collections, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Alco Collections, Inc. have?

    Alco Collections, Inc. has 35 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Alco Collections, Inc.?

    The most common issue reported is Written notification about debt with 11 complaints.

  • How do I file a complaint against Alco Collections, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Alco Collections, Inc. respond to complaints on time?

    Alco Collections, Inc. has a 80.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.