Ohio Consumer Complaints
Consumers in Ohio have filed 337,241 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 337,241 total complaints from Ohio.
- 28.6 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Ohio
Financial product categories with the most complaints from Ohio consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 199,367 | 59.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 48,546 | 14.4% |
| Debt collection | 29,463 | 8.7% |
| Mortgage | 11,445 | 3.4% |
| Checking or savings account | 10,176 | 3.0% |
| Credit card | 8,087 | 2.4% |
| Credit card or prepaid card | 6,453 | 1.9% |
| Student loan | 4,797 | 1.4% |
| Money transfer, virtual currency, or money service | 4,720 | 1.4% |
| Credit reporting | 3,642 | 1.1% |
| Vehicle loan or lease | 2,990 | 0.9% |
| Bank account or service | 2,682 | 0.8% |
| Consumer Loan | 1,227 | 0.4% |
| Payday loan, title loan, or personal loan | 1,198 | 0.4% |
| Payday loan, title loan, personal loan, or advance loan | 1,092 | 0.3% |
| Prepaid card | 632 | 0.2% |
| Payday loan | 314 | 0.1% |
| Debt or credit management | 229 | 0.1% |
| Money transfers | 143 | 0.0% |
| Other financial service | 38 | 0.0% |
Most-Complained-About Companies in Ohio
These companies receive the most complaints from consumers in Ohio.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 82,235 |
| Equifax, Inc. | 79,423 |
| Experian Information Solutions Inc. | 72,473 |
| JPMorgan Chase & Co. | 4,648 |
| Capital One Financial Corporation | 4,444 |
| Citibank, N.A. | 3,384 |
| Huntington National Bank, the | 2,815 |
| U.S. Bancorp | 2,646 |
| Synchrony Financial | 2,484 |
| Bank of America, National Association | 2,432 |
| PNC Bank N.A. | 2,422 |
| Fifth Third Financial Corporation | 2,338 |
| Block, Inc. | 2,225 |
| Wells Fargo & Company | 2,195 |
| Resurgent Capital Services L.P. | 1,954 |
| Navient Solutions, LLC. | 1,749 |
| Encore Capital Group Inc. | 1,725 |
| Portfolio Recovery Associates, LLC | 1,658 |
| Lexisnexis | 1,632 |
| Bread Financial Holdings, Inc. | 1,421 |
| CL Holdings LLC | 1,309 |
| American Express Company | 1,303 |
| Discover Bank | 1,181 |
| Keycorp | 1,154 |
| Paypal Holdings, Inc | 1,003 |
Common Issues in Ohio
File a Complaint in Ohio
If you're having an issue with a financial company in Ohio, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Ohio Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Ohio
Frequently Asked Questions
-
How many consumer complaints have been filed in Ohio?
337,241 consumer complaints from Ohio have been filed with the CFPB. This represents a per-capita rate of 28.6 complaints per 1,000 residents.
-
What is the most common complaint in Ohio?
The most common product category for complaints in Ohio is Credit reporting or other personal consumer reports with 199,367 complaints.
-
Which company gets the most complaints in Ohio?
TransUnion Intermediate Holdings, Inc. leads with 82,235 complaints from Ohio consumers. View their full complaint profile.
-
How do I file a consumer complaint in Ohio?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Ohio Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.