Ohio Consumer Complaints
Consumers in Ohio have filed 318,631 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 318,631 total complaints from Ohio.
- 27.0 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Ohio
Financial product categories with the most complaints from Ohio consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 182,779 | 57.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 48,546 | 15.2% |
| Debt collection | 28,559 | 9.0% |
| Mortgage | 11,318 | 3.6% |
| Checking or savings account | 9,881 | 3.1% |
| Credit card | 7,796 | 2.4% |
| Credit card or prepaid card | 6,453 | 2.0% |
| Student loan | 4,711 | 1.5% |
| Money transfer, virtual currency, or money service | 4,588 | 1.4% |
| Credit reporting | 3,642 | 1.1% |
| Vehicle loan or lease | 2,902 | 0.9% |
| Bank account or service | 2,682 | 0.8% |
| Consumer Loan | 1,227 | 0.4% |
| Payday loan, title loan, or personal loan | 1,198 | 0.4% |
| Payday loan, title loan, personal loan, or advance loan | 1,022 | 0.3% |
| Prepaid card | 615 | 0.2% |
| Payday loan | 314 | 0.1% |
| Debt or credit management | 217 | 0.1% |
| Money transfers | 143 | 0.0% |
| Other financial service | 38 | 0.0% |
Most-Complained-About Companies in Ohio
These companies receive the most complaints from consumers in Ohio.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 76,164 |
| Equifax, Inc. | 74,773 |
| Experian Information Solutions Inc. | 67,448 |
| JPMorgan Chase & Co. | 4,572 |
| Capital One Financial Corporation | 4,303 |
| Citibank, N.A. | 3,326 |
| Huntington National Bank, the | 2,737 |
| U.S. Bancorp | 2,606 |
| Synchrony Financial | 2,436 |
| Bank of America, National Association | 2,402 |
| PNC Bank N.A. | 2,398 |
| Fifth Third Financial Corporation | 2,299 |
| Block, Inc. | 2,163 |
| Wells Fargo & Company | 2,161 |
| Resurgent Capital Services L.P. | 1,862 |
| Navient Solutions, LLC. | 1,746 |
| Encore Capital Group Inc. | 1,653 |
| Portfolio Recovery Associates, LLC | 1,605 |
| Lexisnexis | 1,473 |
| Bread Financial Holdings, Inc. | 1,377 |
| American Express Company | 1,278 |
| CL Holdings LLC | 1,201 |
| Discover Bank | 1,181 |
| Keycorp | 1,142 |
| Ocwen Financial Corporation | 987 |
Common Issues in Ohio
File a Complaint in Ohio
If you're having an issue with a financial company in Ohio, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Ohio Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Ohio
Frequently Asked Questions
-
How many consumer complaints have been filed in Ohio?
318,631 consumer complaints from Ohio have been filed with the CFPB. This represents a per-capita rate of 27.0 complaints per 1,000 residents.
-
What is the most common complaint in Ohio?
The most common product category for complaints in Ohio is Credit reporting or other personal consumer reports with 182,779 complaints.
-
Which company gets the most complaints in Ohio?
TransUnion Intermediate Holdings, Inc. leads with 76,164 complaints from Ohio consumers. View their full complaint profile.
-
How do I file a consumer complaint in Ohio?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Ohio Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.