Key Takeaways

  • 41 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, or personal loan (22).
  • Timely response rate: 82.9%.
  • Consumer disputed rate: 0.0% of resolved complaints.
41 Total complaints
82.9% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, or personal loan Most common product

Complaints by Product

The following table shows how complaints against Emg Acquisition Group, LLC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, or personal loan 22 53.7%
Payday loan, title loan, personal loan, or advance loan 8 19.5%
Debt collection 7 17.1%
Payday loan 4 9.8%

Most Common Issues

These are the specific issues consumers most frequently report about Emg Acquisition Group, LLC.

Charged fees or interest you didn't expect 9
Struggling to pay your loan 9
Problem when making payments 6
Communication tactics 5
Can't contact lender 2
Money was taken from your bank account on the wrong day or for the wrong amount 2
Can't stop withdrawals from your bank account 1
Charged bank acct wrong day or amt 1
Charged fees or interest I didn't expect 1
Getting the loan 1

Company Response Breakdown

When consumers file complaints, Emg Acquisition Group, LLC responds in one of several ways. The breakdown below shows how Emg Acquisition Group, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 33 80.5%
Closed with monetary relief 5 12.2%
Closed with non-monetary relief 2 4.9%
Closed 1 2.4%

Complaints by State

Top states where consumers have filed complaints against Emg Acquisition Group, LLC.

Your Rights

What to do if you have a complaint against Emg Acquisition Group, LLC

  1. Contact Emg Acquisition Group, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Emg Acquisition Group, LLC have?

    Emg Acquisition Group, LLC has 41 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Emg Acquisition Group, LLC?

    The most common issue reported is Charged fees or interest you didn't expect with 9 complaints.

  • How do I file a complaint against Emg Acquisition Group, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Emg Acquisition Group, LLC respond to complaints on time?

    Emg Acquisition Group, LLC has a 82.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.