Connecticut Consumer Complaints
Consumers in Connecticut have filed 108,064 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Apr 16, 2026Key Takeaways
- 108,064 total complaints from Connecticut.
- 29.9 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Connecticut
Financial product categories with the most complaints from Connecticut consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 61,376 | 56.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 13,818 | 12.8% |
| Debt collection | 7,803 | 7.2% |
| Mortgage | 5,726 | 5.3% |
| Checking or savings account | 4,753 | 4.4% |
| Credit card | 3,661 | 3.4% |
| Credit card or prepaid card | 2,626 | 2.4% |
| Student loan | 1,762 | 1.6% |
| Money transfer, virtual currency, or money service | 1,628 | 1.5% |
| Credit reporting | 1,416 | 1.3% |
| Bank account or service | 1,225 | 1.1% |
| Vehicle loan or lease | 1,004 | 0.9% |
| Consumer Loan | 389 | 0.4% |
| Payday loan, title loan, or personal loan | 258 | 0.2% |
| Prepaid card | 257 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 201 | 0.2% |
| Debt or credit management | 79 | 0.1% |
| Money transfers | 48 | 0.0% |
| Payday loan | 26 | 0.0% |
| Other financial service | 8 | 0.0% |
Most-Complained-About Companies in Connecticut
These companies receive the most complaints from consumers in Connecticut.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 25,024 |
| Equifax, Inc. | 24,302 |
| Experian Information Solutions Inc. | 23,101 |
| Bank of America, National Association | 2,631 |
| Capital One Financial Corporation | 1,884 |
| JPMorgan Chase & Co. | 1,882 |
| Wells Fargo & Company | 1,882 |
| Citibank, N.A. | 1,684 |
| TD Bank US Holding Company | 960 |
| Synchrony Financial | 909 |
| Navient Solutions, LLC. | 678 |
| American Express Company | 661 |
| Bread Financial Holdings, Inc. | 623 |
| Webster Bank, National Association | 542 |
| Resurgent Capital Services L.P. | 536 |
| Discover Bank | 532 |
| Ocwen Financial Corporation | 504 |
| Citizens Financial Group, Inc. | 503 |
| Encore Capital Group Inc. | 486 |
| Block, Inc. | 483 |
| Portfolio Recovery Associates, LLC | 453 |
| Keycorp | 429 |
| Barclays Bank Delaware | 396 |
| U.S. Bancorp | 395 |
| Mohela | 364 |
Common Issues in Connecticut
File a Complaint in Connecticut
If you're having an issue with a financial company in Connecticut, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Connecticut Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Connecticut
Frequently Asked Questions
-
How many consumer complaints have been filed in Connecticut?
108,064 consumer complaints from Connecticut have been filed with the CFPB. This represents a per-capita rate of 29.9 complaints per 1,000 residents.
-
What is the most common complaint in Connecticut?
The most common product category for complaints in Connecticut is Credit reporting or other personal consumer reports with 61,376 complaints.
-
Which company gets the most complaints in Connecticut?
TransUnion Intermediate Holdings, Inc. leads with 25,024 complaints from Connecticut consumers. View their full complaint profile.
-
How do I file a consumer complaint in Connecticut?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Connecticut Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.