Connecticut Consumer Complaints
Consumers in Connecticut have filed 114,580 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 114,580 total complaints from Connecticut.
- 31.7 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Connecticut
Financial product categories with the most complaints from Connecticut consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 67,153 | 58.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 13,818 | 12.1% |
| Debt collection | 8,103 | 7.1% |
| Mortgage | 5,766 | 5.0% |
| Checking or savings account | 4,886 | 4.3% |
| Credit card | 3,779 | 3.3% |
| Credit card or prepaid card | 2,626 | 2.3% |
| Student loan | 1,806 | 1.6% |
| Money transfer, virtual currency, or money service | 1,681 | 1.5% |
| Credit reporting | 1,416 | 1.2% |
| Bank account or service | 1,225 | 1.1% |
| Vehicle loan or lease | 1,032 | 0.9% |
| Consumer Loan | 389 | 0.3% |
| Prepaid card | 259 | 0.2% |
| Payday loan, title loan, or personal loan | 258 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 217 | 0.2% |
| Debt or credit management | 84 | 0.1% |
| Money transfers | 48 | 0.0% |
| Payday loan | 26 | 0.0% |
| Other financial service | 8 | 0.0% |
Most-Complained-About Companies in Connecticut
These companies receive the most complaints from consumers in Connecticut.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 27,146 |
| Equifax, Inc. | 25,919 |
| Experian Information Solutions Inc. | 24,903 |
| Bank of America, National Association | 2,670 |
| JPMorgan Chase & Co. | 1,928 |
| Capital One Financial Corporation | 1,925 |
| Wells Fargo & Company | 1,916 |
| Citibank, N.A. | 1,729 |
| TD Bank US Holding Company | 982 |
| Synchrony Financial | 933 |
| American Express Company | 681 |
| Navient Solutions, LLC. | 678 |
| Bread Financial Holdings, Inc. | 632 |
| Resurgent Capital Services L.P. | 576 |
| Webster Bank, National Association | 549 |
| Discover Bank | 532 |
| Encore Capital Group Inc. | 514 |
| Citizens Financial Group, Inc. | 509 |
| Ocwen Financial Corporation | 506 |
| Block, Inc. | 499 |
| Portfolio Recovery Associates, LLC | 480 |
| Keycorp | 434 |
| Barclays Bank Delaware | 406 |
| U.S. Bancorp | 402 |
| Mohela | 389 |
Common Issues in Connecticut
File a Complaint in Connecticut
If you're having an issue with a financial company in Connecticut, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Connecticut Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Connecticut
Frequently Asked Questions
-
How many consumer complaints have been filed in Connecticut?
114,580 consumer complaints from Connecticut have been filed with the CFPB. This represents a per-capita rate of 31.7 complaints per 1,000 residents.
-
What is the most common complaint in Connecticut?
The most common product category for complaints in Connecticut is Credit reporting or other personal consumer reports with 67,153 complaints.
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Which company gets the most complaints in Connecticut?
TransUnion Intermediate Holdings, Inc. leads with 27,146 complaints from Connecticut consumers. View their full complaint profile.
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How do I file a consumer complaint in Connecticut?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Connecticut Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.