Key Takeaways

  • 14,805 checking or savings account complaints from Illinois.
  • JPMorgan Chase & Co. has the most complaints (2,929).
  • Most common issue: Managing an account.
14,805 Total checking or savings account complaints
30 Companies involved
12 Distinct issues

Top Companies for Checking or savings account in Illinois

Common Issues

Managing an account 8,394
Closing an account 1,961
Opening an account 1,756
Problem with a lender or other company charging your account 1,482
Problem caused by your funds being low 1,118
Incorrect information on your report 44
Improper use of your report 19
Problem with a company's investigation into an existing problem 13
Credit monitoring or identity theft protection services 9
Problem with fraud alerts or security freezes 6

How Companies Respond

Breakdown of how companies respond to checking or savings account complaints from Illinois.

Response Count Percentage
Closed with explanation 11,511 77.8%
Closed with monetary relief 2,335 15.8%
Closed with non-monetary relief 811 5.5%
In progress 139 0.9%
Untimely response 9 0.1%

Frequently Asked Questions

  • How many Checking or savings account complaints have been filed in Illinois?

    14,805 complaints about checking or savings account have been filed from Illinois.

  • Which company gets the most checking or savings account complaints in Illinois?

    JPMorgan Chase & Co. leads with 2,929 checking or savings account complaints in Illinois.

  • What is the most common issue with checking or savings account in Illinois?

    The most frequently reported issue is Managing an account with 8,394 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.