Tcf National Bank Consumer Complaints
Tcf National Bank has received 2,494 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 2,494 total complaints on file with the CFPB.
- Most complaints are about Bank account or service (895).
- Timely response rate: 97.6%.
- Consumer disputed rate: 18.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Tcf National Bank break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Bank account or service | 895 | 35.9% |
| Checking or savings account | 727 | 29.1% |
| Mortgage | 405 | 16.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 101 | 4.0% |
| Consumer Loan | 99 | 4.0% |
| Vehicle loan or lease | 97 | 3.9% |
| Debt collection | 85 | 3.4% |
| Payday loan, title loan, or personal loan | 26 | 1.0% |
| Money transfer, virtual currency, or money service | 17 | 0.7% |
| Credit card | 13 | 0.5% |
| Credit card or prepaid card | 9 | 0.4% |
| Money transfers | 9 | 0.4% |
| Credit reporting | 6 | 0.2% |
| Other financial service | 2 | 0.1% |
| Student loan | 2 | 0.1% |
| Prepaid card | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Tcf National Bank.
Company Response Breakdown
When consumers file complaints, Tcf National Bank responds in one of several ways. The breakdown below shows how Tcf National Bank has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,649 | 66.1% |
| Closed with monetary relief | 555 | 22.3% |
| Closed with non-monetary relief | 211 | 8.5% |
| Closed with relief | 52 | 2.1% |
| Closed without relief | 24 | 1% |
| Closed | 2 | 0.1% |
| Untimely response | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Tcf National Bank.
| State | Complaints |
|---|---|
| Illinois | 765 |
| Minnesota | 485 |
| Michigan | 309 |
| Colorado | 143 |
| Wisconsin | 117 |
| California | 104 |
| Arizona | 79 |
| Florida | 52 |
| Texas | 37 |
| Ohio | 31 |
| Georgia | 25 |
| New York | 25 |
| Indiana | 23 |
| North Carolina | 20 |
| New Jersey | 18 |
| Virginia | 17 |
| Pennsylvania | 16 |
| Maryland | 15 |
| Washington | 13 |
| Nevada | 12 |
Your Rights
What to do if you have a complaint against Tcf National Bank
- Contact Tcf National Bank directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Tcf National Bank have?
Tcf National Bank has 2,494 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Tcf National Bank?
The most common issue reported is Managing an account with 459 complaints.
-
How do I file a complaint against Tcf National Bank?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Tcf National Bank respond to complaints on time?
Tcf National Bank has a 97.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.