Huntington National Bank, the Consumer Complaints
Huntington National Bank, the has received 7,898 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 7,898 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (3,760).
- Timely response rate: 99.9%.
- Consumer disputed rate: 20.2% of resolved complaints.
Complaints by Product
The following table shows how complaints against Huntington National Bank, the break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 3,760 | 47.6% |
| Mortgage | 1,058 | 13.4% |
| Bank account or service | 801 | 10.1% |
| Vehicle loan or lease | 398 | 5.0% |
| Credit reporting or other personal consumer reports | 376 | 4.8% |
| Money transfer, virtual currency, or money service | 311 | 3.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 296 | 3.7% |
| Debt collection | 271 | 3.4% |
| Credit card or prepaid card | 157 | 2.0% |
| Consumer Loan | 154 | 1.9% |
| Credit card | 148 | 1.9% |
| Payday loan, title loan, or personal loan | 99 | 1.3% |
| Payday loan, title loan, personal loan, or advance loan | 48 | 0.6% |
| Money transfers | 8 | 0.1% |
| Debt or credit management | 5 | 0.1% |
| Credit reporting | 3 | 0.0% |
| Other financial service | 2 | 0.0% |
| Prepaid card | 2 | 0.0% |
| Student loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Huntington National Bank, the.
Company Response Breakdown
When consumers file complaints, Huntington National Bank, the responds in one of several ways. The breakdown below shows how Huntington National Bank, the has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,494 | 69.6% |
| Closed with monetary relief | 1,685 | 21.3% |
| Closed with non-monetary relief | 634 | 8% |
| Closed without relief | 35 | 0.4% |
| Closed | 30 | 0.4% |
| Closed with relief | 14 | 0.2% |
| In progress | 5 | 0.1% |
| Untimely response | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Huntington National Bank, the.
| State | Complaints |
|---|---|
| Ohio | 2,737 |
| Michigan | 1,626 |
| Illinois | 745 |
| Pennsylvania | 508 |
| Indiana | 364 |
| Minnesota | 293 |
| Florida | 171 |
| West Virginia | 156 |
| Kentucky | 135 |
| Texas | 123 |
| Colorado | 113 |
| Wisconsin | 100 |
| California | 85 |
| Georgia | 61 |
| New York | 60 |
| Massachusetts | 56 |
| North Carolina | 47 |
| Tennessee | 44 |
| Arizona | 39 |
| New Jersey | 39 |
Your Rights
What to do if you have a complaint against Huntington National Bank, the
- Contact Huntington National Bank, the directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Huntington National Bank, the have?
Huntington National Bank, the has 7,898 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Huntington National Bank, the?
The most common issue reported is Managing an account with 2,270 complaints.
-
How do I file a complaint against Huntington National Bank, the?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Huntington National Bank, the respond to complaints on time?
Huntington National Bank, the has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.