Consumer Loan Complaints in Kentucky
Kentucky consumers have filed 270 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 270 consumer loan complaints from Kentucky.
- Santander Consumer USA Holdings Inc. has the most complaints (24).
- Most common issue: Managing the loan or lease.
270 Total consumer loan complaints
30 Companies involved
7 Distinct issues
Top Companies for Consumer Loan in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| Santander Consumer USA Holdings Inc. | 24 | 8.9% |
| Wells Fargo & Company | 15 | 5.6% |
| Huntington National Bank, the | 14 | 5.2% |
| Fifth Third Financial Corporation | 11 | 4.1% |
| U.S. Bancorp | 11 | 4.1% |
| OneMain Financial Holdings, LLC. | 10 | 3.7% |
| PNC Bank N.A. | 10 | 3.7% |
| Ally Financial Inc. | 9 | 3.3% |
| Citibank, N.A. | 9 | 3.3% |
| Bb&t Corporation | 7 | 2.6% |
| Toyota Motor Credit Corporation | 7 | 2.6% |
| General Motors Financial Company, Inc. | 6 | 2.2% |
| Hyundai Capital America | 6 | 2.2% |
| Nissan Motor Acceptance Company LLC | 6 | 2.2% |
| Capital One Financial Corporation | 5 | 1.9% |
| Navy Federal Credit Union | 5 | 1.9% |
| Prestige Financial Services Inc. | 5 | 1.9% |
| Westlake Services, LLC | 5 | 1.9% |
| Cashcall, Inc. | 4 | 1.5% |
| Credit Acceptance Corporation | 4 | 1.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 216 | 80% |
| Closed with monetary relief | 22 | 8.1% |
| Closed with non-monetary relief | 20 | 7.4% |
| Closed | 8 | 3% |
| Closed with relief | 2 | 0.7% |
| Closed without relief | 2 | 0.7% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in Kentucky?
270 complaints about consumer loan have been filed from Kentucky.
-
Which company gets the most consumer loan complaints in Kentucky?
Santander Consumer USA Holdings Inc. leads with 24 consumer loan complaints in Kentucky.
-
What is the most common issue with consumer loan in Kentucky?
The most frequently reported issue is Managing the loan or lease with 149 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.