Nissan Motor Acceptance Company LLC Consumer Complaints
Nissan Motor Acceptance Company LLC has received 5,018 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 5,018 total complaints on file with the CFPB.
- Most complaints are about Vehicle loan or lease (1,915).
- Timely response rate: 99.1%.
- Consumer disputed rate: 20.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against Nissan Motor Acceptance Company LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Vehicle loan or lease | 1,915 | 38.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 982 | 19.6% |
| Credit reporting or other personal consumer reports | 920 | 18.3% |
| Debt collection | 624 | 12.4% |
| Consumer Loan | 515 | 10.3% |
| Payday loan, title loan, or personal loan | 21 | 0.4% |
| Credit card or prepaid card | 10 | 0.2% |
| Credit reporting | 10 | 0.2% |
| Credit card | 6 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 5 | 0.1% |
| Bank account or service | 3 | 0.1% |
| Checking or savings account | 3 | 0.1% |
| Money transfer, virtual currency, or money service | 3 | 0.1% |
| Debt or credit management | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Nissan Motor Acceptance Company LLC.
Company Response Breakdown
When consumers file complaints, Nissan Motor Acceptance Company LLC responds in one of several ways. The breakdown below shows how Nissan Motor Acceptance Company LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,963 | 98.9% |
| In progress | 23 | 0.5% |
| Closed with non-monetary relief | 17 | 0.3% |
| Closed | 7 | 0.1% |
| Closed with monetary relief | 7 | 0.1% |
| Untimely response | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Nissan Motor Acceptance Company LLC.
| State | Complaints |
|---|---|
| Texas | 580 |
| California | 547 |
| Florida | 523 |
| New York | 483 |
| Georgia | 388 |
| New Jersey | 248 |
| Illinois | 182 |
| North Carolina | 164 |
| Virginia | 164 |
| Maryland | 154 |
| Pennsylvania | 148 |
| Massachusetts | 134 |
| Tennessee | 101 |
| Arizona | 94 |
| Louisiana | 86 |
| Connecticut | 85 |
| Ohio | 81 |
| South Carolina | 75 |
| Alabama | 68 |
| Nevada | 66 |
Your Rights
What to do if you have a complaint against Nissan Motor Acceptance Company LLC
- Contact Nissan Motor Acceptance Company LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Nissan Motor Acceptance Company LLC have?
Nissan Motor Acceptance Company LLC has 5,018 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Nissan Motor Acceptance Company LLC?
The most common issue reported is Incorrect information on your report with 1,135 complaints.
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How do I file a complaint against Nissan Motor Acceptance Company LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Nissan Motor Acceptance Company LLC respond to complaints on time?
Nissan Motor Acceptance Company LLC has a 99.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.