OneMain Financial Holdings, LLC. Consumer Complaints
OneMain Financial Holdings, LLC. has received 2,646 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 2,646 total complaints on file with the CFPB.
- Most complaints are about Consumer Loan (650).
- Timely response rate: 99.8%.
- Consumer disputed rate: 15.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against OneMain Financial Holdings, LLC. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Consumer Loan | 650 | 24.6% |
| Debt collection | 576 | 21.8% |
| Payday loan, title loan, or personal loan | 543 | 20.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 489 | 18.5% |
| Mortgage | 221 | 8.4% |
| Bank account or service | 40 | 1.5% |
| Vehicle loan or lease | 35 | 1.3% |
| Credit reporting | 34 | 1.3% |
| Payday loan | 18 | 0.7% |
| Credit card | 17 | 0.6% |
| Credit card or prepaid card | 11 | 0.4% |
| Checking or savings account | 10 | 0.4% |
| Other financial service | 2 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about OneMain Financial Holdings, LLC..
Company Response Breakdown
When consumers file complaints, OneMain Financial Holdings, LLC. responds in one of several ways. The breakdown below shows how OneMain Financial Holdings, LLC. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,217 | 83.8% |
| Closed with non-monetary relief | 301 | 11.4% |
| Closed with monetary relief | 115 | 4.3% |
| Closed | 11 | 0.4% |
| Closed with relief | 2 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against OneMain Financial Holdings, LLC..
| State | Complaints |
|---|---|
| California | 223 |
| Florida | 195 |
| Texas | 189 |
| Georgia | 169 |
| Pennsylvania | 148 |
| Illinois | 146 |
| North Carolina | 146 |
| Ohio | 134 |
| South Carolina | 104 |
| Virginia | 87 |
| New Jersey | 82 |
| New York | 81 |
| Tennessee | 67 |
| Washington | 65 |
| Michigan | 57 |
| Indiana | 56 |
| Maryland | 53 |
| Louisiana | 49 |
| Alabama | 48 |
| Mississippi | 47 |
Your Rights
What to do if you have a complaint against OneMain Financial Holdings, LLC.
- Contact OneMain Financial Holdings, LLC. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does OneMain Financial Holdings, LLC. have?
OneMain Financial Holdings, LLC. has 2,646 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about OneMain Financial Holdings, LLC.?
The most common issue reported is Improper use of your report with 272 complaints.
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How do I file a complaint against OneMain Financial Holdings, LLC.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does OneMain Financial Holdings, LLC. respond to complaints on time?
OneMain Financial Holdings, LLC. has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.