Cashcall, Inc. Consumer Complaints
Cashcall, Inc. has received 1,240 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,240 total complaints on file with the CFPB.
- Most complaints are about Debt collection (456).
- Timely response rate: 99.3%.
- Consumer disputed rate: 27.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against Cashcall, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 456 | 36.8% |
| Consumer Loan | 323 | 26.0% |
| Payday loan | 278 | 22.4% |
| Payday loan, title loan, or personal loan | 67 | 5.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 49 | 4.0% |
| Mortgage | 36 | 2.9% |
| Payday loan, title loan, personal loan, or advance loan | 9 | 0.7% |
| Bank account or service | 8 | 0.6% |
| Credit reporting | 7 | 0.6% |
| Credit reporting or other personal consumer reports | 4 | 0.3% |
| Debt or credit management | 1 | 0.1% |
| Prepaid card | 1 | 0.1% |
| Vehicle loan or lease | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Cashcall, Inc..
Company Response Breakdown
When consumers file complaints, Cashcall, Inc. responds in one of several ways. The breakdown below shows how Cashcall, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,239 | 99.9% |
| Closed | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Cashcall, Inc..
| State | Complaints |
|---|---|
| California | 500 |
| Georgia | 49 |
| Ohio | 48 |
| New York | 44 |
| New Jersey | 41 |
| Texas | 40 |
| North Carolina | 38 |
| Florida | 34 |
| Arizona | 31 |
| Indiana | 29 |
| Virginia | 29 |
| Tennessee | 28 |
| Pennsylvania | 26 |
| Illinois | 22 |
| Michigan | 20 |
| South Carolina | 20 |
| Colorado | 17 |
| Massachusetts | 15 |
| Minnesota | 14 |
| Missouri | 12 |
Your Rights
What to do if you have a complaint against Cashcall, Inc.
- Contact Cashcall, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Cashcall, Inc. have?
Cashcall, Inc. has 1,240 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Cashcall, Inc.?
The most common issue reported is Charged fees or interest I didn't expect with 206 complaints.
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How do I file a complaint against Cashcall, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Cashcall, Inc. respond to complaints on time?
Cashcall, Inc. has a 99.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.