Leap Credit, LLC Consumer Complaints
Leap Credit, LLC has received 27 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 27 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, or personal loan (18).
- Timely response rate: 88.9%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Leap Credit, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, or personal loan | 18 | 66.7% |
| Debt collection | 5 | 18.5% |
| Checking or savings account | 1 | 3.7% |
| Debt or credit management | 1 | 3.7% |
| Money transfer, virtual currency, or money service | 1 | 3.7% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 3.7% |
Most Common Issues
These are the specific issues consumers most frequently report about Leap Credit, LLC.
Company Response Breakdown
When consumers file complaints, Leap Credit, LLC responds in one of several ways. The breakdown below shows how Leap Credit, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 22 | 81.5% |
| Closed with non-monetary relief | 4 | 14.8% |
| Closed with monetary relief | 1 | 3.7% |
Complaints by State
Top states where consumers have filed complaints against Leap Credit, LLC.
| State | Complaints |
|---|---|
| Missouri | 7 |
| South Carolina | 6 |
| Wisconsin | 5 |
| Mississippi | 3 |
| Texas | 3 |
| North Carolina | 1 |
| New York | 1 |
Your Rights
What to do if you have a complaint against Leap Credit, LLC
- Contact Leap Credit, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Leap Credit, LLC have?
Leap Credit, LLC has 27 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Leap Credit, LLC?
The most common issue reported is Received a loan you didn't apply for with 4 complaints.
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How do I file a complaint against Leap Credit, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Leap Credit, LLC respond to complaints on time?
Leap Credit, LLC has a 88.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.