New Mexico Educational Assistance Foundation Consumer Complaints
New Mexico Educational Assistance Foundation has received 34 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 34 total complaints on file with the CFPB.
- Most complaints are about Student loan (20).
- Timely response rate: 94.1%.
- Consumer disputed rate: 25.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against New Mexico Educational Assistance Foundation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Student loan | 20 | 58.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 9 | 26.5% |
| Debt collection | 5 | 14.7% |
Most Common Issues
These are the specific issues consumers most frequently report about New Mexico Educational Assistance Foundation.
Company Response Breakdown
When consumers file complaints, New Mexico Educational Assistance Foundation responds in one of several ways. The breakdown below shows how New Mexico Educational Assistance Foundation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 34 | 100% |
Complaints by State
Top states where consumers have filed complaints against New Mexico Educational Assistance Foundation.
| State | Complaints |
|---|---|
| New Mexico | 22 |
| Colorado | 2 |
| Florida | 2 |
| New York | 2 |
| Texas | 2 |
| California | 1 |
| Massachusetts | 1 |
| Montana | 1 |
| Oklahoma | 1 |
Your Rights
What to do if you have a complaint against New Mexico Educational Assistance Foundation
- Contact New Mexico Educational Assistance Foundation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does New Mexico Educational Assistance Foundation have?
New Mexico Educational Assistance Foundation has 34 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about New Mexico Educational Assistance Foundation?
The most common issue reported is Incorrect information on your report with 10 complaints.
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How do I file a complaint against New Mexico Educational Assistance Foundation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does New Mexico Educational Assistance Foundation respond to complaints on time?
New Mexico Educational Assistance Foundation has a 94.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.