Key Takeaways

  • 70 prepaid card complaints from New Mexico.
  • Comerica has the most complaints (21).
  • Most common issue: Trouble using the card.
70 Total prepaid card complaints
19 Companies involved
9 Distinct issues

Top Companies for Prepaid card in New Mexico

Common Issues

Trouble using the card 29
Problem with a purchase or transfer 12
Problem getting a card or closing an account 10
Managing, opening, or closing account 6
Unauthorized transactions/trans. issues 5
Unexpected or other fees 5
Advertising, marketing or disclosures 1
Fees 1
Problem with overdraft 1

How Companies Respond

Breakdown of how companies respond to prepaid card complaints from New Mexico.

Response Count Percentage
Closed with explanation 42 60%
Closed with monetary relief 16 22.9%
Closed with non-monetary relief 9 12.9%
In progress 2 2.9%
Untimely response 1 1.4%

Frequently Asked Questions

  • How many Prepaid card complaints have been filed in New Mexico?

    70 complaints about prepaid card have been filed from New Mexico.

  • Which company gets the most prepaid card complaints in New Mexico?

    Comerica leads with 21 prepaid card complaints in New Mexico.

  • What is the most common issue with prepaid card in New Mexico?

    The most frequently reported issue is Trouble using the card with 29 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.