Empowerment Ventures, LLC Consumer Complaints
Empowerment Ventures, LLC has received 1,063 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,063 total complaints on file with the CFPB.
- Most complaints are about Prepaid card (870).
- Timely response rate: 98.2%.
- Consumer disputed rate: 4.8% of resolved complaints.
Complaints by Product
The following table shows how complaints against Empowerment Ventures, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Prepaid card | 870 | 81.8% |
| Bank account or service | 149 | 14.0% |
| Credit card or prepaid card | 30 | 2.8% |
| Credit card | 8 | 0.8% |
| Money transfers | 3 | 0.3% |
| Checking or savings account | 2 | 0.2% |
| Payday loan | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Empowerment Ventures, LLC.
Company Response Breakdown
When consumers file complaints, Empowerment Ventures, LLC responds in one of several ways. The breakdown below shows how Empowerment Ventures, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with monetary relief | 487 | 45.8% |
| Closed with non-monetary relief | 382 | 35.9% |
| Closed with explanation | 185 | 17.4% |
| Untimely response | 8 | 0.8% |
| Closed | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Empowerment Ventures, LLC.
| State | Complaints |
|---|---|
| Georgia | 84 |
| New York | 80 |
| Florida | 72 |
| Texas | 68 |
| California | 59 |
| Michigan | 52 |
| Illinois | 50 |
| New Jersey | 46 |
| Ohio | 45 |
| North Carolina | 40 |
| Virginia | 34 |
| South Carolina | 33 |
| Missouri | 32 |
| Maryland | 30 |
| Pennsylvania | 29 |
| Alabama | 23 |
| Louisiana | 23 |
| Massachusetts | 23 |
| Wisconsin | 21 |
| Connecticut | 20 |
Your Rights
What to do if you have a complaint against Empowerment Ventures, LLC
- Contact Empowerment Ventures, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Empowerment Ventures, LLC have?
Empowerment Ventures, LLC has 1,063 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Empowerment Ventures, LLC?
The most common issue reported is Unauthorized transactions/trans. issues with 314 complaints.
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How do I file a complaint against Empowerment Ventures, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Empowerment Ventures, LLC respond to complaints on time?
Empowerment Ventures, LLC has a 98.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.